Freelancer profile translated to English.
Back to original languageAbout Emilie
Former medical secretary in a practice, I perfectly understand your constraints and workload. That's why I offer you today to put my skills at your service to free you from all these time-consuming tasks so that you can concentrate on what matters most: Your patients and your profession.
My professional and personal qualities allow me to offer you my skills in 4 main areas.
- Administrative Management
- appointment management (scheduling, rescheduling, cancellation, reminders)
- call and email management
- email organization
- calendar management
- tele-reception.
- Patient File Follow-up
- implementing a clear and accessible filing system
- filing additional exams in patient files
- filing and managing emails from your colleagues
- drafting various documents
- entering and transcribing consultations.
- Communication and Patient Relations:
- responding to emails, messages, and calls warmly and professionally
- optimizing and responding to online patient reviews and feedback
- improving patient experiences.
- Billing
- Tracking and managing electronic billing
- payment reconciliation
- rapid processing of rejections
- clear and simplified tracking spreadsheet.
With rigor, discretion, and organization, I support you remotely for a smooth and serene collaboration.
Emilie
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Sage femme libéraleMedical SecretaryMEDICALJune 2025 - Today (1 year)Agenda management and patient follow-up within the pregnancy, workshop, and rehabilitation protocol for a midwife.
- FreelanceDIGITAL ASSISTANT for health professionalsJanuary 2025 - Today (1 year and 5 months)
Administrative: Administrative tasks are often time-consuming and unexciting, which we don't particularly enjoy doing. However, it is important for the smooth running of a practice to handle them regularly.
Examples of tasks: appointment management (scheduling, rescheduling, cancellation, reminders), call management, email organization, rotation calendar management, tele-reception.Patient File Management and Organization: Patient file management and organization are crucial for good quality and continuity of care. It also saves time and increases efficiency during your consultation day.
Examples of tasks: implementing a clear and accessible filing system, filing additional exams in patient files, filing and managing emails from your colleagues, drafting various documents, entering and transcribing consultations.Communication and Patient Relations: We know that patients are often anxious and worried. Quality communication and relationships are important to strengthen trust and the bond established with the patient.
Examples of tasks: responding to emails, messages, and calls warmly and professionally, optimizing and responding to online patient reviews and feedback, improving patient experiences.Billing: Clear, precise, and up-to-date billing is an asset for a practice.
Examples of tasks: Tracking and managing electronic billing, payment reconciliation, rapid processing of rejections, development of tracking spreadsheets.
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Education
- Medical SecretaryCulture et Formation2017Secrétaire médicale
- Office automation training in information and communication technologies (ICT)IRFA Formation2017Formation bureautique des technologies de l'information et des communications(TIC)
Certifications
- MEDICAL SECRETARYCULTURE ET FORMATION2017
Skill set
Categories
- Other