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Emilie HeizmannEH

Emilie Heizmann

Market Research & Insights Consultant

€650/day
Lille, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Emilie

Most companies jump to action too quickly.

We launch a product without truly knowing its market. We take a position without knowing what customers really think. We create content, build an offer, pitch before listening.
This step, which we rush through due to lack of time, resources, or method, is what I work on.

I intervene upstream: to delve into a subject, map a market, identify relevant trends, understand the players involved, and decipher weak signals. Not to produce an 80-page report that no one reads – but to deliver the insights that enable decision-making.

After 15 years at Decathlon in international marketing and communication management positions, including several years leading Voice of Customers and semantic analysis projects, I have developed a strong culture of structured listening. Knowing how to ask the right questions. Knowing how to find the right information. Knowing how to make something useful out of it.

We define the deliverable together. The objective is always the same: that you leave with a clear understanding => not with more questions than before.
  • French

    Native or bilingual

  • English

    Fluent

  • German

    Basic

Can work on-site
Lille (up to 10km)

Experience

  • Consultante
    Consultant in Insights, Market Research & Strategic Positioning
    CONSULTING AND AUDITS
    January 2026 - Today (7 months)
    Lille, France
    Before launching, communicating, or deciding — you need to understand.
    And above all, understand correctly.

    Most companies jump to action too quickly.

    We launch an offer without truly knowing its market.
    We communicate without knowing what customers think.
    We position ourselves without clarifying what truly makes us different.

    Result: a lot of energy, little accuracy.

    This is exactly where I come in.

    MY APPROACH

    I work upstream of decisions.

    To:
    - understand a market
    - analyze trends
    - decipher customer behavior
    - identify real opportunities
    - clarify positioning

    WHAT I DO

    - Market Research (market analysis, players, segments)
    - Strategic Watch & Trend Analysis
    - Competitive Benchmarking & Mapping
    - Data Analysis & Consumer Insights (Voice of Customers)
    - Brand Positioning & Marketing Strategy
    - Scoping Note & Strategic Recommendation
    Benchmarking and Competitive Analysis Voice of Customer
  • NOVAVOX
    Professional Transition Consultant
    HUMAN RESOURCES
    September 2025 - March 2026 (6 months)
    Lille, France
    With Novavox, I support professional transitions through primarily:

    Skills Assessment
    Clarify your career path, identify your transferable skills, explore professional paths consistent with your values and market realities.

    I assist in all fields of activity and all situations, but I have one expertise: supporting professionals in communication, marketing, and creative fields, facing profound sector changes (skill evolution, job transformation, AI impact, loss of meaning, professional repositioning).
    My approach is based on over 20 years of experience in communication and skills development in companies, and on a fine understanding of the issues, obstacles, and levers specific to communication professions today.
  • DECATHLON
    Skills & Job Leader Brand Content / Retail Marketing & Communication (International)
    RETAIL (LARGE RETAILERS)
    September 2021 - July 2024 (2 years and 10 months)
    Villeneuve-d'Ascq, France
    • Led a team of 8 job specialists: recruitment and management of employees.
    • Project writing and management.
    • Job forecasting and definition of responsibility sheets.
    • Synergy work with the process and tools teams for communication & marketing professions.
    • Skills management and evaluation.
    • Creation and support of training programs.
    • Management of international conferences and professional networks.

    Scope: Supporting 1000 international employees in their jobs and skills. Objective: Align "job frameworks", Support "skill development through network animation and training", Simplify "skill measurement" to Perform "increase operational excellence".

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Education

  • ETUDES INTERNATIONAL, Commerce international
    Hogeschool Zeeland DU
    2006
    ETUDES INTERNATIONAL, Commerce international
  • Master Management et ingénierie des sports de glisse, Ingénierie de projets
    Ecole Supérieure des Technologies Industrielles Avancées
    2005
    Master Management et ingénierie des sports de glisse, Ingénierie de projets

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