Emilie Goetleven

I was responsible for (non-exhaustive list):

- Managing the inbox, responding to clients, scheduling appointments

- Creating invoices in the Ciel accounting software, sending them to clients, tracking payments and following up, issuing credit notes

- Coordinating the company's technicians' schedules and adding appointments throughout the day

I was responsible for (non-exhaustive list):

- Supervising and processing payroll for my client portfolio in compliance with current legislation and collective agreements

- Providing a range of social documents (C4, tax declaration, etc.)

- Managing benefits in kind (health insurance, retirement plans, bonuses, etc.)

- Managing specific tax schemes for employees working internationally

- Payroll corrections

I was responsible for (non-exhaustive list):

- Managing onboarding (drafting employment contracts, amendments, creating profiles in Dimona, setting up STIB and SNCB public transport passes for permanent contracts, encoding legal and extra-legal leave days)

- Monthly follow-ups (new hires/departures for hospitalization insurance and meal vouchers, salary entries);

- Managing offboarding (preparing C4s, holiday pay);

- Creating purchase orders

- Responding to employee requests by email, correcting timesheets, monitoring absences (and long-term illnesses in the DRS)

- Answering questions regarding social legislation (e.g., circumstantial leave, social leave, overtime, surcharges, etc.)