About Emilie
- Management of administrative procedures
- Invoicing, quotes, expense reports
- Independent secretarial services
- Filing
- Professional, comprehensive, and versatile expertise
- A simplified and accessible approach
- Flexible and personalized service
- Time and peace of mind
French
Native or bilingual
Experience
- PAPERASSE RELAXSelf-Employed Business OwnerJanuary 2024 - Today (2 years and 5 months)Nice, FranceCompany specializing in administrative assistance for individuals and professionals.I founded Paperasse Relax with the aim of advising, guiding, and assisting with often complex administrative procedures by offering personalized and local support to lighten your daily load.
- CLASS REPROAfter-Sales Service ManagerMay 2022 - August 2023 (1 year and 3 months)Nice, France
- Management of the schedule for maintenance and deliveries
- Preparation of mission orders for interventions
- Preparation of quotes and invoices for clients (ARTIS)
- Inventory management
- GERERMABOITE (Société Vendue) CEGIDCustomer Service Manager / Experienced Customer SupportSOFTWARE PUBLISHINGMay 2018 - January 2022 (3 years and 8 months)Nice, France
- Customer Service Management (CRM, Payment Tracking)
- Presentation and sales of several SaaS solutions
- Updating training materials (FAQs / Youtube)
- Participation in solution testing and development (Trello)
- Creation, ticket tracking, and customer testimonials (ZenDesk)
- Participation in events (Le Salon des Entrepreneurs)
Recommendations
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Education
- Higher Technician Certificate in Managerial AssistanceESCCOM2017Assistante de Manager
Certifications
- Public WriterCNED
- Excel Office Suite Certification Level 3Smart Learning