Freelancer profile translated to English.

Description

Motivated, dynamic, and passionate about communication, I put my listening skills and responsiveness at the service of each client. Determined to succeed in this profession, I learn quickly and am ready to take on any challenge to offer quality service. With clear communication, great adaptability, and total commitment, I ensure a smooth, pleasant, and efficient experience. Each client is unique, and I am committed to providing tailored responses with professionalism and kindness.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

SELARL Hervé GALLET
Telephone debt collection manager
January 2013 - January 2014 (1 year)
Aubusson, France
The position consists of making telephone follow-ups with debtors on behalf of a bailiff's office. This involves contacting the individuals concerned to remind them of their payment obligations, negotiating suitable solutions (payment plans, partial payments), and ensuring compliance with legal debt collection procedures. I also had to record exchanges and monitor the progress of cases, in collaboration with the bailiffs and possibly other relevant departments.
INTERMARCHE
Versatile employee (butcher - cheese shop)
July 2009 - September 2009 (2 months)
Bellac, France
Responsible for stocking products on shelves. Display according to merchandising rules and stock monitoring. I also managed the cheese counter, ensuring product presentation, rotation, and compliance with hygiene and traceability standards. My role also involved advising customers and guaranteeing the freshness and quality of the products offered.
La Croissanterie
Assistant store manager
May 2007 - November 2007 (6 months)
Rambouillet, France
I was responsible for a restaurant where I managed all daily operations. I supervised the team, ensuring the smooth running of service and compliance with hygiene and quality standards. I oversaw stock management, orders, and sales optimization. My role also included customer reception and satisfaction, as well as monitoring the commercial and financial objectives of the establishment.