About Emeline
French
Native or bilingual
English
Fluent
Experience
- LVMH Beauty TechCIO Office & IT Business Partner Digital, CRM, OmnichannelLUXURY GOODSJanuary 2022 - January 2026 (4 years)Neuilly-sur-Seine, France
- Deployment ofServiceNow SPMacross the IT department: unified governance of **450+ projects/year, 100+ users**, budget consolidation and performance monitoring
- Operational management of **Guerlain Maison's IT portfolio**: roadmap, investment arbitration and delivery of CRM programs (loyalty, marketing automation, clienteling, customer service) and omnichannel solutions (booking, in-store diagnostics)
- Coordination andbudget consolidation across 4 Beauty Maisons(Guerlain, MUFE, MFK, Givenchy): request collection, CRM/Digital alignment meetings, consolidated OPEX/CAPEX of €10M+ across 20+ countries
- Implementation of ITrecharge mechanisms(chargeback) between the IT department and the Maisons
- **Customer data governance**: study of the Unique Customer Reference and deployment of the inter-Maison consent management system (**RGPD/GDPR**)
- DANONEDirector of the Digital & Adobe Competency CenterAGRICULTURESeptember 2014 - May 2022 (7 years and 8 months)Rueil-Malmaison, France
- Management of ateam of 25 people(France, Italy, India): operational responsibility for CMS platforms and Group DAM (Adobe AEM) and management of the WebFactory
- **Standardization of delivery processes**: -30% development costs across 25+ brand websites and optimization of media costs through asset rationalization (images, videos)
- Structuring of theIT Operating Modeland Group standards: change management with business and IT teams
- DANONEInternational IT Project Manager — Industry & QualityAGRICULTUREFebruary 2008 - September 2014 (6 years and 7 months)Saint-Ouen, France
- Deployment ofSAP Core Model (PP/PM/QM)in 2 key markets (South Africa, Brazil): construction of the Group kit,multi-country and multi-divisioncoordination (Water, Dairy Products, Medical and Infant Nutrition) Deployment ofLIMS LabVantagein 2 strategic production sites in China as part of the post-infant milk crisis quality program
- **Coordination of multi-country programs**, dependency management and securing IT/business commitments
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Education
- INSA Engineer - Industrial EngineeringINSA Lyon2002Ingénieure en Génie Industriel
Certifications
- AI for ProfessionalsGoogle2026