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Elsa SantosES

Elsa Santos

Project Manager

€350/day
Bordeaux, FR
3-7 years
Project Management
Communication Strategy
Digital Communication
Team Management
Social Media

Average response time: 1 hour

Freelancer profile translated to English.
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About Elsa

I support companies in managing their digital projects and developing their online presence.

With several years of experience in the marketing and communication sector, I am involved in project coordination, action organization, provider monitoring, and social media management.

Rigorous and organized, I enjoy helping companies structure their projects, become more efficient, and develop coherent communication across various digital channels.

My areas of intervention:
• Digital project management
• Social Media Management
• Content creation and planning
• Provider coordination
• Operational project monitoring
• Process organization and optimization

  • Portuguese

    Native or bilingual

  • Spanish

    Native or bilingual

  • English

    Conversational

Can work on-site
Bordeaux (up to 50km)

Experience

  • Agence JB,
    Project Manager
    October 2020 - April 2026 (5 years and 6 months)
    Bordeaux, France
    Team management, personalized support and training for employees to ensure their skill development. Monitoring of advertising campaigns (planning, reports, KPIs). Recruitment interviews and integration of new employees; administrative follow-up (leave, schedules). Prospecting, commercial negotiation and client portfolio follow-up up to invoicing. After-sales service and relationship follow-up, ensuring customer satisfaction and loyalty. Management of strategic projects: redesign of the agency's website and graphic identity. Participation in communication actions: newsletters.
    Team Management Communication Strategy Social Media Customer Relations
  • Agence JB,
    Digital campaign assistant
    February 2019 - October 2020 (1 year and 8 months)
    Bordeaux, France
    Prospecting and commercial negotiation.
    Contract management and sales follow-up.
    Campaign organization and planning.
    After-sales service and customer relations.
  • JM Silva Santos,
    BTP Sales Representative
    December 2018 - January 2023 (4 years and 1 month)
    Cenon, France
    Complete administrative management: files, invoicing, follow-up.
    Active prospecting of new clients and follow-up of existing portfolio.
    Contribution to field coordination with site visits to ensure the quality of services.
    Organization and follow-up of client relations, with a focus on loyalty.
    Website and portfolio creation
    (End-of-studies internship and fixed-term contract)
    Content translation and writing (blog articles).
    Prospecting and client portfolio follow-up via CRM: prospect qualification, follow-ups, and opportunity tracking.
    Customer relationship management and prospecting.
    Web marketing and community management.
    Press relations and competitive intelligence to strengthen brand awareness in the Portuguese market.
Check out Elsa's experience

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Education

  • Professional Bachelor's degree in SME Management
    IUT du Limousin
    2018
    Licence pro Management PME et
  • BTS Communication (Higher National Diploma in Communication)
    Lycée Victor Louis
    2017
    BTS Communication
Check out Elsa's education

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