Freelancer profile translated to English.
Back to original languageAbout Elsa
Your company is like a family. Everyone has a role to play for it to thrive and grow. But if you are like most business leaders, you probably feel overwhelmed by administrative tasks, or don't know how to approach them.
Imagine being able to get rid of all these important but TIME-CONSUMING tasks! You could finally...
1) Focus on the essential: growing your business without getting bogged down by the rest;
2) Accomplish projects put aside for too long;
3) Achieve a better work-life balance: spend more time with your family and friends;
4) Allow yourself more breaks: finally take a well-deserved vacation and restart from point 1) with even more energy!
Here are the areas where I can help you and that you could delegate right away:
Customer Service: clients need to be pampered, but also have a framework and boundaries. Be available and provide information before, during, and after the sale so that the experience is as positive as possible. Find solutions adapted to each problem.
HR Assistance: follow-up on structured processes to recruit the best talent; follow-up on employees and be available to answer their questions.
Various administrative management: organize schedules and appointments, manage bookings; organize travel; manage supplies, prepare quotes and invoices, create, check, file documents (...)
Communication: create content and organize its monthly publication to be more visible, to build more network, more interactions.
And the list is not exhaustive, we still need to discuss your project more precisely to best understand your needs!
I invite you to contact me to establish an action plan together ;)
Looking forward to it,
Elsa
French
Native or bilingual
English
Fluent
Can work on-site
Nantes (up to 50km), Paris (up to 100km), Bordeaux (up to 100km), Marseille (up to 100km), Lyon (up to 100km)
Experience
- Inov'on ExperienceAdministrative AssistantEDUCATION AND E-LEARNINGFebruary 2023 - Today (3 years and 4 months)Administrative assistance: reception and processing of invoices and expense reports; communication and assistance to various service providers regarding their invoices and expenses; Close relationship with accounting for assistance; Management of bookings (hotels, transport, ...) for professional events and responsiveness in case of unforeseen circumstances. Requesting quotes and research for ongoing projects.
- Mail14 FormationOffice ManagerEDUCATION AND E-LEARNINGNovember 2022 - Today (3 years and 6 months)Nantes, FranceCustomer service assistance, emails; social media management assistance, strategy proposal and content creation (Canva, Meta business suite); communication/marketing project management (organization and implementation of a photo shoot, emailing campaigns, ...)
- Agence O2 Saint-HerblainAgency AssistantHUMAN RESOURCESSeptember 2021 - October 2022 (1 year and 2 months)Customer service management (phone, emails) and problem solving, listening and seeking solutions. Organization and optimization of client schedules; Human resources assistance: management of a team of about fifty employees; recruitment officer. Administrative management assistance: filing, archiving, use of CRM and spreadsheets, processing and follow-up of files. Social media communication: Meta Business suite; Digitaleo; Canva.
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Education
- Master MEEFUBO2017
- Bachelor's Degree in Information & Communication, Education Sciences TrackUCO2015