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Elsa C.EC

Elsa C.

Medical Virtual Assistant / Medical Secretary

€350/day
Lyon, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Elsa

⏱️ Free up time for your patients, I'll handle your medical secretarial tasks.

Are you a doctor or healthcare professional in private practice?

Your energy should be dedicated to your patients, not to managing calls, files, or electronic transmissions.

I work as a medical virtual assistant, providing reliable, responsive, and structured support in the daily management of your practice.

📄 SESAM-Vitale Electronic Transmission & Billing
→ Management of FSE (Electronic Health Records), health insurance co-payment (AMO) and follow-up of responses.

💳 Procedure Coding (NGAP)
→ Rigorous verification and application of coding to ensure compliant and consistent billing.

📞 Phone Answering & Appointment Management
→ Answering calls, managing patient requests, and organizing schedules (Doctolib).

🗂️ Patient File Management
→ Updating and organizing information for a structured practice and a smooth patient journey.

💪🏽 Why work with me?


As a former nursing assistant in neurology, I developed strong listening, rigor, and prioritization skills in a demanding medical environment.

My experience in medical secretarial work allows me to quickly understand the needs of healthcare professionals and respond to them accurately. What you gain by working with me:

⚡ More time for your consultations

🎯 Smooth and reliable organization

📉 Fewer errors and billing rejections

🤝 Simple, responsive, and trustworthy collaboration

🔒 Confidentiality, discretion, and data respect are at the heart of my work.

📩 Looking for reliable support for your practice or medical center? Let's discuss your needs.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Fondation Dispensaire Lyon
    Dental and Medical Secretary
    MEDICAL
    March 2026 - Today (5 months)
    Lyon, France
    Reception, appointment management, medical files, and secretarial work.
    Patient reception, administrative management, and appointment scheduling.
    File management, phone answering, and appointment coordination.
    Medical secretarial, reception, billing, and administrative management.
    Patient reception, administrative follow-up, and consultation organization.
    Physical and phone reception Calendar management Appointment management Sense of organization Administrative management
  • Hôpital Pierre Wertheimer
    Nursing Assistant Neurology Medicine
    MEDICAL
    September 2020 - January 2026 (5 years and 4 months)
    Lyon, France
    Patient care and support in neurology.
    Hygiene care, comfort, and neurological monitoring.
    Support, care, and monitoring of neurological patients.
    Comfort care, clinical observation, and assistance with autonomy.
    Active listening and empathy Communication Discretion and confidentiality
  • Medipôle Lyon
    Nursing Assistant Hand SOS Surgery
    MEDICAL
    September 2019 - September 2020 (1 year)
    Lyon, France
    Reception, support, and patient setup.
    Hygiene, comfort, and well-being care.
    Monitoring of patients' general condition and reporting observations.
    Preparing patients before surgical procedures.
    Assisting with return from the operating room and post-operative support.
    Adherence to hygiene, asepsis, and infection prevention rules.
    Room, equipment, and care environment maintenance.
    Collaboration with nurses, surgeons, and the multidisciplinary team.
    Priority management and handling of emergency situations.
    Listening, empathy, and respect for confidentiality.
    Sense of organization Protocol Discretion and confidentiality secretarial

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