Freelancer profile translated to English.
Back to original languageAbout Elody
Since 2018, ENM Secrétariat-Conseils has been offering independent administrative and commercial secretarial services to VSEs/SMEs, local authorities, and associations.
My call center, based in Belleville-en-Beaujolais (69), allows professionals to offload telephone communications and agenda management for time and concentration gains.
Experienced in managing tenders in various sectors, do not hesitate to contact me if you wish to develop through this channel.
Also, certified in digital communication, I offer support, training, or delegated services to clients who want to develop their digital visibility.
French
Native or bilingual
Portuguese
Fluent
English
Conversational
Can work on-site
Lyon (up to 50km), Mâcon (up to 20km)
Experience
- Jurist InvestAdministrative AssistanceBANKING AND INSURANCEOctober 2022 - Today (3 years and 8 months)Lyon, FranceRoutine secretarial work, borrower insurance simulations, preparation of client files.
- ENM Secrétariat-conseilsManagerDIGITAL AND ITFebruary 2022 - Today (4 years and 4 months)Telephone Answering Service: personalized white-label reception, handling client requests, customer service and relations, appointment scheduling, agenda and inbox management.Sales Development Assistance: responding to tenders, cold emailing, LinkedIn prospecting.
- Rise Now CFTSocial Media ManagerEDUCATION AND E-LEARNINGJanuary 2022 - December 2022 (1 year)Management of LinkedIn, Facebook, and Instagram networks: content creation, writing, statistics analysis.Facilitation and support for training modules on digital strategy.
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Education
- Master in Quality of Fishery and Agri-food ProcessesUniversity of Littoral Côte d'opale2008
- Certification in Digital Strategy and MarketingNational Institute of Advertising Strategy (NAIAS)2020Référencement SEO, Stratégie Social Media (SMO et SMA), Droit du Web, Inbound Marketing.