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Elodie V.EV

Elodie V.

Lead Qualification System Architect

€350/day
Paris, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Elodie

Invisible AI systems to structure and manage customer requests

I work with companies that want to sustainably structure their organization, not just install a tool.

I mainly work with premium service companies that receive a large volume of customer requests (events, consulting, real estate, specialized services), where the structuring of incoming flows becomes an operational issue.

Observed results:
✅ -60% sales time: fewer back-and-forths before quotes
✅ +40% qualified exchanges: automatic scoring of high-value requests
✅ Premium responses in 30 seconds: 24/7 lead security

Use cases
• Automated qualification of quote requests
• Multi-channel customer request management
• Automation of incoming email processing
• Qualification and transmission of commercial leads

My approach:
My background in structuring financial flows has taught me one thing:
Operational disorder always costs more than we think.

Scattered customer requests
Unstructured emails
Saturated WhatsApp
Manual follow-ups
Dependence on a key person

Most companies compensate manually for what should be structured.
What I implement

I intervene to design and deploy AI-based automation systems that organize, filter, and structure your customer flows.

My approach is strategic before it is technical.

I start by identifying the invisible frictions:
• Where does information get lost
• Where does overload occur
• Where do repetitive tasks multiply
• Where does the flow lack architecture

The system I design
• Conversational agents (website, email, WhatsApp)
• Intelligent request routing
• Automation of repetitive tasks
• Structuring of internal flows
• Escalation to human when necessary
• System documentation and security

I work with companies that want to structure
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • AMEYTIS
    Automation & AI Architect – Customer Flows
    January 2026 - Today (5 months)
    Digitize and optimize business processes with No Code tools - Creation of automated systems - AI Agents
    AI Agent Conversational UX CRM Lead Generation Chatbot
  • INITIAL
    Head of Customer Accounting and Litigation
    November 2023 - December 2025 (2 years and 1 month)
    Management and structuring of financial and administrative flows.
    Process optimization and deadline reduction.
    Implementation of monitoring and control methods.
    Inter-departmental coordination and improvement of operational fluidity.

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Education

  • Product Builder
    Mission AAA
    2026
    Audit Opérationnel Cadrage et conception de worflow automatisés - Agents IA Intégration site web et CRM RGPD

Skill set

Categories

  • Other