EVFreelancer profile translated to English.
Back to original languageAbout Elodie
Everything depends on you.
Everything is in your head.
If you're not there, the business stops.
You spend your time putting out fires, managing emergencies, making decisions on the fly...
and you know you need to structure things, but you don't know where to start or when to stop to do it.
I work with leaders and solopreneurs whose business is functioning,
but is starting to rely excessively on them.
My role:
to help you stop being reactive in your business and regain clear operational control,
without breaking everything, without hiring full-time, without adding unnecessary complexity.
Specifically, I help you to:
- get decisions out of your head
- identify friction points that make you lose time, energy, or money
- structure a simple, clear, and actionable organization
- make your business more manageable, delegable, and sustainable
What I most often implement:
- a 360° audit of your operations (delivered as a mind map on Miro)
- a structured customer journey, with the right tools and templates
- clear processes (without unnecessary complexity)
- Notion spaces to manage operations, projects, or clients
- ready-to-use templates (emails, materials, documents)
I am not an "extra" assistant.
I don't manage your calendar, I don't sort your emails, I don't execute for you.
I map your business, identify bottlenecks, and implement concrete systems to streamline your daily operations.
I undertake structuring missions on a one-off basis
or as part-time operational support, for a few weeks or months,
alone or in collaboration with your existing team.
Final objective:
👉 to relieve you,
👉 to give you back clarity,
👉 and to allow you to focus again on developing your business.
French
Native or bilingual
English
Fluent
Can work on-site
Nantes (up to 50km)
Experience
- Elodie Vial OBMConsultant in operational structuring & managementJanuary 2024 - Today (2 years and 5 months)Nantes, France
- Analysis of the actual business operations (daily, uses, constraints)
- Identification of tension points, friction, and unmanaged areas
- Structuring of simple and actionable processes to make the business manageable and secure existing operations
- Implementation of monitoring and organization systems (often with Notion)
- S.... AgencementConsultant in operational structuring & managementARTS AND CRAFTSOctober 2025 - Today (8 months)Nantes, France
Structuring the customer journey and operational management – Custom interior design
ContextNewly acquired craft business, highly dependent on the owner.No formalized customer journey for individuals, everything was in his head.Result: daily time loss, useless appointments, no delegation possible.Identified problems- Absence of a standardized customer journey
- Time-consuming and inefficient appointment scheduling
- Unqualified leads (budget, vague needs)
- Emails rewritten for each client
- Operations not transferable to a future team
Intervention- Complete structuring of the individual customer journey, from initial contact to delivery
- Implementation of an appointment booking tool with a qualification questionnaire
- Creation of a structured discovery call (pitch + outline)
- Design of a paid entry-level mini-offer to filter unqualified leads
- Creation of ready-to-use email templates for each stage of the journey
- Implementation of a Notion space centralizing: processes, project tracking, KPIs, tasks linked to Google Calendar
- Creation of a reusable client presentation support (Canva)
Results- Significant reduction in unnecessary back-and-forth
- Better client qualification from the start
- Fewer wasted trips
- Operations finally delegable
- Daily time savings and more serene business management
- E... Coach d'anglaisConsultant in operational structuring & managementJune 2025 - September 2025 (3 months)Nantes, France
Structuring the client organization and educational experience – Individual coaching
ContextGrowing coaching business, with about ten students being coached individually.Student tracking scattered across Excel, emails, and unorganized Notion pages.Desire to improve both internal management and client experience.Identified problems- No global view of students and their progress
- Scattered administrative and educational information
- Wasted time managing resources and assignments
- Poorly structured client experience despite high potential
Intervention- Design of a centralized Notion dashboard for business management:
student tracking,administrative information,billing, revenue- Creation of a shared Notion space per student:
lessons viewed per session,assignments,exercises,personalized resources- Structuring of a shared resource base, assignable according to student profiles
- Implementation of a simple system, duplicable for each new client
Results- Clear and immediate overview of all students
- Significant time savings in tracking and session preparation
- Significantly higher quality and more professional client experience
- More organized, smoother, and more sustainable business
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Education
- Bachelor's degree in Law, Economics, and Organizational ManagementCNAM Pays de la Loire2021Licence en Droit, Economie et Gestion des organisation
- Associate's degree in Business Administration AssistantPME PMI GRETA2010BTS Assistante de gestion