About Elodie
English
Fluent
French
Native or bilingual
Experience
- CWF - Children Worldwide FashionCommunity Manager & Digital MarketingFASHION AND COSMETICSFebruary 2016 - September 2017 (1 year and 7 months)Les Herbiers, France> Responsible for community management (SMO) for the Facebook and Instagram accounts of the brands Billieblush, Billybandit, Kids around, Une Fille, Zadig et Voltaire Kids:- Implementation of strategies- Content production (briefs, shootings, wordings FR and EN)- Content calendar, programming and moderation of publications- Management of follower relations- Cross-functional digital operations (contests, partnerships, product digital operations)- Implementation of social media guidelines and best practices for BtoB clients- Monthly reports> Management of the development of influencer relations:- Monitoring of the fashion and children's fashion influencer market- Partnership management: around thirty carried out with influencers with up to 200K followers- Management of operations (internal orders, creation & shipping of packages, exchanges, etc.)- Creation and updating of a database> Steering of the commercial animation strategy in order to achieve the turnover objectives and guarantee the performance and profitability of the sites kidsaround.com and unefille.com (+30% vs N-1):- Definition of the commercial plan and site animation: planning of commercial operations, newsletters and home pages- Supervision of the service provider in charge of implementing the validated strategies- Supervision of customer service (customer service, disputes, press/blogger/prospect contacts, etc.)- Writing of SEO-optimized product sheets, in FR and EN- Internal training in writing SEO-optimized product sheetsResults:E-commerce > +30% of turnover vs N-1Increase from 5K to 15k followers for the Instagram account Billieblush and BillybanditIncrease from 2K to 7K followers for the Instagram account Carrément beauIncrease from 6.5K to 11.5K followers for the Facebook account Kids around
- TALLY WEiJLCommunity Manager & Purchasing AssistantFASHION AND COSMETICSOctober 2013 - April 2015 (1 year and 7 months)Bâle, SwitzerlandCommunity Management:- Development of the community management strategy (Twitter and Pinterest)- Participation in the Web marketing strategy: influencers, events, etc.- Management of subscriber communities: moderation, responses to comments and messages(Facebook, Twitter and Pinterest)- Writing and posting content for social networks (Twitter and Pinterest)- Implementation of contests- Analysis of KPIs> Results and key figures in 6 months:- Pinterest: increase from 120 to 4K followers- Twitter: increase from 7.5K to 8K followers- Facebook: 1M followersPurchasing assistant (denim):- Administrative management of PO/PI - via PLM & SAP- Production and delivery monitoring- Negotiation with suppliers- Numerical analyses (via BW runner): trading reports, season balance, etc.- Competitive and technological monitoring- Coordination of samples- Participation in the construction of the offer (collection, price, etc.)- Interface with: buyers, product managers, stylists, merchandiser planner, distribution, visual merchandisers, etc.
- MFTA - Manufacture Française des Tissus d'AmeublementWeb Marketing Project ManagerRAW MATERIALS INDUSTRYSeptember 2011 - August 2013 (2 years)Vieux-Thann, France- Redesign of the website and e-catalog (intranet): SEO optimization, customer experience optimization, design optimization- SEO writing of website content- Writing of product sheets (intranet)- Design of the Web marketing strategy- Creation, SEO writing and posting of blog articles- Creation, writing and posting of content for social networks- Management of subscriber communities: moderation, responses to comments and messages- Creation and writing of newsletters- Creation of a database (automatically populated)- Analysis and regular reports of ROIs- Additional missions: Creation of books and various communication materials> Results:- increase from 0 to 1200 visits/month in 4 months- website conversion rate: 7.5% (compared to 5% on average)- newsletter open rate: 46%- Newsletter click-through rate: 9.5%
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Education
- TOEICIntegra Langues2013Score : 855
- Licence Communication Médias LettresUniversité Picardie Jules Verne2009Mention Bien 2nde de promotion