Freelancer profile translated to English.

Description

Over 10 years of experience in creating digital products. As a product expert, my mission is to meet user needs while ensuring product excellence and performance. Collaborative and dynamic, I am looking for new product challenges.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Conversational

Workplace preferences

Can work on-site

Paris (up to 40km)

Disney
Product Owner
ENTERTAINMENT AND LEISURE
September 2023 - January 2025 (1 year and 4 months)
Paris, France
E-commerce Department, technical migration project and definition of new ticket purchase funnels. Objective: generate sustainable revenue growth, improve time to market to expand the product range.

Strategy:
o Co-construction of the product vision in alignment with business and strategic stakes.
o Definition of the product strategy, ensuring it meets user and business needs.
o Construction of the product roadmap: prioritization and planning of features.

Design / Discovery:
o Gather business needs, identify user needs and problems in collaboration with Analytics and UX UI designers to design and launch new features.
o Design solutions with the product team.

Execution / Delivery:
o Backlog management and prioritization (WSJF method) in line with the product vision.
o Monitoring deployment, measuring the impact of delivered features.

Result: +14% visits on the Ticket purchase funnel. Increase in sales for certain products highlighted in the funnel.
BNP Paribas & Hello Bank
Product Owner
BANKING AND INSURANCE
January 2023 - September 2023 (8 months)
Paris, France
Digital Expertise Center, management of digital web and app journeys related to cards and options. Objective: design and evolve digital journeys and products to maximize customer satisfaction and improve Net Banking Income. Products: Virtual Card, Digitalized PIN, Non-customer PRO Space.

Strategy:
o Definition of the product strategy, ensuring it meets user and business needs.
o Construction of the product roadmap: prioritization and planning of features.
o Definition of KPIs and associated dashboards.

Design / Discovery:
o Analysis of journeys with the digital performance team (market research, benchmarking).
o Identification of user needs and problems in collaboration with the digital performance team.
o Design solutions with the product team.

Execution / Delivery:
o Backlog management and prioritization in line with the product vision.
o Support for commercial launch, coordination of integration teams for journey publication, daily performance analysis.
RATP
Digital Project Manager and Organization
TRANSPORTATION
January 2022 - Today (4 years and 5 months)
Paris, France
o AMOA for digital projects (CRM evolution, quality monitoring, BI) from project scoping to change management (projects managed in V-cycle and agile mode).
o Consulting on project methodology and organization (AMOA team of 4 people).
o Reorganization of team activities: implementation of a prioritization and task management tool (Trello).
o Establishment of internal and external committees (and associated project support): internal team meetings, publisher and business project committees (application of agile committee methodology).
o Modeling of functional and organizational processes: project management, deployment, quality, maintenance in operational condition.
o Introduction to agile methodology: training, creation of a guide, and practical application.
Organization Digital Transformation Project Management Social Media