Freelancer profile translated to English.
Back to original languageAbout Elodie
My name is Elodie, a freelance HR consultant based in Hauts-de-France. I create tailor-made, turnkey HR documents: job descriptions, evaluation grids, welcome booklets, interview templates, HR dashboards, and internal procedures.
My approach is simple: listen to your needs, deliver fast, deliver well. Each document is customizable and adapted to your sector.
I also offer complete packages (Onboarding Pack, Interview Pack, Recruitment Pack) to structure HR from A to Z.
Contact me to discuss your project - response within 24 hours.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- ENGIE (Capdune)Customer Service RepresentativeSeptember 2025 - February 2026 (5 months)Coudekerque-Branche, FranceHandling and managing incoming callsAnalyzing and processing customer requestsProviding personalized support and adviceSelling suitable services and offersAdministrative management of files and follow-up of requestsAdherence to procedures and quality of service
- La Fée MaraboutéeStore ManagerRETAIL (LARGE RETAILERS)February 2023 - October 2024 (1 year and 8 months)Lille, FranceWelcoming and assisting a diverse clienteleManaging sensitive situations and complaintsOrganizing schedules and coordinating activitiesTeam management and training new employeesAdministrative follow-up and daily store managementParticipation in accounting and administrative monitoring
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Education
- Bac +2 RNCP – Human Resources Manager / HR AssistantIFOCOP2026Bac +2 RNCP – Gestionnaire des Ressources Humaines / Assistante RH
- Commerce BaccalaureateLycée Sonia Delaunay2010Bac Commerce
Certifications
- Human Resources ManagerIFOCOP2026