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Élodie CurnelleÉC

Élodie Curnelle

Virtual Assistant | Customer Service | E-commerce

€300/day
Les Sables-d'Olonne, FR
8-15 years
Customer Service
Data Entry
Administrative Management
E-commerce Support
Telephone Reception

Average response time: 1 hour

Freelancer profile translated to English.
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About Élodie

Hello and welcome to my profile.

A versatile professional with experience in secretarial work, customer relations, sales, administrative management, and online commerce, I offer my skills to companies seeking a serious, responsive, and organized collaborator.

Throughout my career, I have developed solid experience in telephone reception, email management, data entry, administrative follow-up, customer service, and e-commerce store management.

I can assist you with:

• Daily administrative management
• Data entry and updates
• Email and customer service management
• Telephone support
• E-commerce assistance
• Order tracking and customer relations
• Various administrative tasks

Rigorous, autonomous, and with excellent interpersonal skills, I am fully committed to each mission to deliver quality work and contribute to your customers' satisfaction.

I look forward to discussing your project with you.

  • French

    Native or bilingual

Can work on-site
Les Sables-d'Olonne (up to 50km)

Experience

  • Xeilos Trading,
    Trading & Customer Relations
    January 2025 - Today (1 year and 6 months)
    Nice, France
    Obtained a diploma in portfolio and financial asset management. Follow-up and support of the school's clients, by phone and messaging. Management of training purchases via CPF: information, advice, and client support. Daily administrative support for the school.
    * Customer Service * E-commerce * Administrative Management * Client Relations * Sales
  • Élodie curnelle
    E-commerce Entrepreneur
    January 2020 - January 2025 (5 years)
    Creation, launch, and management of online stores: product selection, showcasing, and writing descriptions. Remote customer relations and loyalty: advice, order tracking, after-sales service, and review management. Complete commercial and administrative management: purchasing, inventory, invoicing, and performance monitoring. Communication and product promotion (social media, online advertising) and results analysis.
    * E-commerce* Customer Service* Order Management* Customer Relations
  • E.Leclerc,
    Versatile Cashier
    January 2018 - January 2020 (2 years)
    Château-d'Olonne, France
    Reception, checkout, and guidance for numerous customers, with a true spirit of service. Versatility across several areas: managing the Jewelry and Accessories counter (jewelry and accessory advice) and the newsstand. Product advice, handling common requests, and customer loyalty through quality service. Rigorous cash management and reliability in handling transactions.
    * Customer Reception* Checkout* Sales* Customer Advice
Check out Élodie's experience

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Education

  • Diploma – Portfolio and Financial Asset Management BEP Secretarial Studies Bac Level Secretarial Studies BAFA – Animation PSC1 – First Aid School Transportation Training
    Diplôme – Gestion de portefeuille et d'actifs financiers BEP Secrétariat Niveau Bac Secrétariat BAFA – animation PSC1 – secourisme Formation transport scolaire

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