El Mahdi Berrada

Mission:

Business Analyst of the ZDDF (Zephir Financing Request) tool. This credit file processing application automates the functionalities necessary for setting up financing offers while controlling operational risk.

Activities:

o Definition with the business of the evolutions to be carried out

o Writing functional specifications

o Carrying out the acceptance testing and monitoring anomalies

o Resolving production incidents and assisting users when needed

o System maintenance and proposing workarounds in the event of application malfunction

Mission:

Business Analyst in the Change Management & Support team of the CRF (Credit Rating Framework) tool in charge of rating BNP Paribas group's Corporate counterparties.

o Support in the implementation of a new authorization tool called MyAccess

o Participation in user support and implementation of a Chatbot

o Writing training materials and facilitating training

Activities:

o Authorization management

• Creation, deletion and modification of authorizations

• Review of authorizations

o User support

• Level 1 support (emails, telephone)

• Maintaining operational production conditions

o Incident tracking

• Reporting and tracking anomalies

• Monitoring evolutionary maintenance

o User training

• Writing training documents

• Facilitating training

o Reporting and statistics

o Presentation of the Change Management part during the CRF coordination committee

Mission:

Business Analyst of the ALLEGRO loan processing tool, enabling the financing of social and rental housing for the state.

o Implementation of new developments related to the housing plan and in particular within the framework of the redevelopment of multi-period loans

o Design and implementation of a new specific application module dedicated to tooling the loan transfer process

o Organization in AGILE mode: Daily Meeting, User Stories, Sprints

Activities:

o Expression / scoping of needs

• Facilitation of needs expression workshop

• Collection of business needs

• Synthesis of expressions of needs and recommendations

• Management of Backlog prioritization

o Design

• Writing general functional specifications

• Writing user stories

• HMI design

o Acceptance phase

• Design and writing of test plans

• Execution of evolutionary, corrective and non-regression tests

• Writing of acceptance reports

• Anomaly tracking

o Solution deployment

• Support for deployment

• Support for commissioning / start-up

• Writing operating procedures / user guides

o Maintaining operational condition

• User support

• Incident tracking

• Monitoring evolutionary maintenance

• User training