EAFreelancer profile translated to English.
Back to original languageAbout Elma Adriana
I am a woman passionate about contributing ideas and accompanying people in achieving their goals. I believe in the power of words. I discovered in creative writing a way to communicate with truth and authenticity.
I am excited to explore new paths and learn from each experience, always with the intention of helping others express what they really want to say.
I like to transform ideas into clear and authentic messages. I am a focused and creative person, with the ability to learn and adapt to what each project needs. My purpose is to help each message connect with who it should reach.
I am empathetic, I listen to people very well and thus I can achieve synergy, I adapt easily to new challenges.
Spanish
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- VetaliaClinic ManagerHEALTH AND WELLNESSFebruary 2024 - April 2025 (1 year and 2 months)Ciudad de México, MexicoI was responsible for the comprehensive management of the veterinary clinic, overseeing both the medical and administrative areas.Among my main responsibilities were client management, staff coordination, schedule organization, and resolving issues between clients and veterinarians.I was in charge of patient follow-up to ensure their recovery, as well as proposing promotions and strategies to improve customer satisfaction and increase loyalty.My work combined leadership, empathy, and effective communication to ensure quality care and a positive work environment.
- BancreaBusiness Banking AdvisorBANKING AND INSURANCEOctober 2021 - January 2024 (2 years and 3 months)Mexico City, CDMX, Mexico• Control and monitoring of budgets and expenses.• Preparation of reports and statements.• Development of projects and programs.• Coordination and planning of meetings.• Maintenance of the database and records.• Efficient management of the team of professionals in charge.• Collaboration with different company departments.• Problem-solving and incident handling.• Organization and planning of events.
- Climatización Especializada del NoresteHuman Resources ManagerCIVIL ENGINEERINGDecember 2010 - December 2018 (8 years)Ciudad de México, MexicoConsistent achievement of short-term and long-term objectives.• Planning, management, and organization of events.• Management of customer complaints.• Proactive participation in meetings with the objective of developing innovative projects.• Customer service• Identification of situations susceptible to improvements related to the work environment and development of corrective actions.• Recruitment, selection, hiring, and onboarding of personnel.• Definition and execution of the strategic plan and Human Resources budget.• Effective distribution of HR resources and personnel.I was responsible for developing secure and effective hiring dynamics and strategies, fostering a relationship of trust between the company and employees.My goal was for each team member to feel valued, motivated, and committed to the project.I promoted a positive and collaborative work environment, where everyone could perform with peace of mind and confidence in their abilities, thus contributing to general well-being and the smooth functioning of the company.
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Education
- CommunicationsInstituto de Ciencias y Estudios Superiores de Tamaulipas (ICEST)2003Comunicaciones
- Philosophy DegreeUniversidad Veracruzana2001Licenciatura
Skill set
Categories
- Other