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Malt Strategy
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Malt Tech Trends 2026
Elizaveta MahiouEM

Elizaveta Mahiou

Supermalter

Digital & CRM Project Manager | Consultant

€500/day
17 projects
Cannes, FR
3-7 years
CRM
Customer Relationship Management (CRM)
Digital Marketing Consultant
Digital Project Management

Average response time: 1 hour

Freelancer profile translated to English.
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About Elizaveta

Digital marketing consultant, I support your company in the development and implementation of your digital marketing strategy. My main areas of expertise are CRM, Influence, Social Media and Project Management for BtoB and BtoC targets in the luxury and cosmetics industries.
E-commerce
Hotel industry
Real Estate
Health and Wellness
Fashion and Cosmetics

  • French

    Native or bilingual

  • Russian

    Native or bilingual

  • English

    Fluent

  • Italian

    Conversational

Remote only
Primarily works remotely

Experience

  • Agence Veta
    Digital & CRM Project Manager
    SOCIAL NETWORKS
    September 2023 - Today (2 years and 10 months)
    Cannes, France
    **Clients**: L'Oréal (Lancôme, Miu Miu), Naos (Bioderma, Institut Esthederm, Etat Pur), Supalta, Yomoni, CRM Paris


    Project Management
    • Planning and definition of timelines
    • Monitoring and coordination of on & offline projects
    • Coordination from brief to final reporting

    Digital Strategy
    • Definition of digital strategy
    • Monitoring / benchmarking
    • Creation of editorial calendar

    Social Media | Influencer Marketing
    • Creation of organic & paid campaigns on Facebook, LinkedIn, Instagram, TikTok
    • Management of Influencer campaigns
    • Community management

    Email Marketing / CRM
    • Definition of automated and one-shot customer journeys (Welcome, Inactive, Cross-sell, Referral...)
    • Creation of campaigns & workflows (Dartagnan, Marigold (formerly Selligent), Customer.io)
    • Performance analysis & recommendations
    CRM Project Management Community Management Social Media Influencer Marketing
  • L'Oréal France
    CRM Manager
    FASHION AND COSMETICS
    July 2025 - March 2026 (8 months)
    Paris, France
    • Creation of Lancôme France newsletters and SMS on Dartagnan
    • Optimization of trigger journeys
    • Creation of trigger campaigns
    • Overhaul of loyalty program triggers
    CRM Dartagnan Marketing Automation Project Management Marketing
  • Yomoni
    CRM Manager
    BANKING AND INSURANCE
    October 2024 - May 2025 (7 months)
    Paris, France
    Yomoni, the French leader in online savings management.
    • Implementation of automated dashboards & reporting
    • Data cleaning & validation
    • Identification & implementation of segmentation
    • Customer journey redesign
    • Implementation of triggers (prospects & customers: welcoming, cross-sell, loyalty, referral)
    CRM Customer Relationship Management (CRM) Project Management Marketing Automation User Journey
Check out Elizaveta's experience

Reviews

5.0

Out of 5 ratings

J

Jade

DDX Manager - L’Oréal France - Division Luxe - E-commerce

Several weeks project

-

Reviewed on 2/13/2026

We hired Elizaveta for operational assistance in managing newsletters for Lancôme. Her role was to create all newsletters on Dartagnan and brief the DEC (our Madrid-based team responsible for programming). Elizaveta proved her excellent command of the Dartagnan tool and showed great capacity in operational management. Very fast and efficient, she managed multiple projects simultaneously and the relationship with different teams (D2C, CRM, Marketing). Elizaveta was not just an executor but showed real critical thinking about her tasks and shared her recommendations on CRM best practices. Finally, she demonstrated strategic vision on certain performance-related topics. I recommend Elizaveta for a future CRM mission!
J

Julie

Naos France

Several weeks project

-

Reviewed on 6/26/2025

Elizaveta is proactive, organized, meets deadlines, and has a keen eye for detail. It's always a pleasure to collaborate.
Show all 5 reviews

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Education

  • Grande École Program - Marketing Business Development Specialization
    Inseec Business School
    2020
  • BTS Communication
    Saint-Louis Saint-Bruno
    2017

Skill set

Project Management
Digital Marketing
Marketing Automation
Selligent
Dartagnan
Community Management
Digital Marketing Strategy
Relationship Marketing
Marketing
Email Marketing
Web Marketing Strategy
Communication Strategy
Project budgeting
Influencer Marketing
Customer.io
Social Media
Data Analysis
Reporting & Analysis
Marketing Strategy
Web Project Management
Digital Strategy
Customer Relationship Management
Digital Communication
User Journey

Categories