Freelancer profile translated to English.

Description

Freelance consultant specializing in Microsoft Intune, Microsoft 365, and enterprise mobility. I undertake deployment, migration, administration, and support missions for mobile environments, particularly in international and multi-site contexts.

Over my 15 years in international banking IT, I've worked across EMEA and the Americas, managing mobile fleets, providing VIP support, focusing on mobile security, migrating to Microsoft 365, and coordinating with local IT teams.

I can assist with the following:

• Setup and administration of Microsoft Intune

• Deployment and migration of iOS and Android devices

• Management of security and compliance policies

• Advanced support for mobility-related incidents

• Creation of user guides, documentation, and training materials in English

• Support for deployment projects and tool changes

Based in France, I am immediately available for remote or hybrid assignments in English-speaking or international environments.

Industry field of expertise

Languages

English
Native or bilingual
French
Basic
Afrikaans
Native or bilingual

Workplace preferences

Can work on-site

Limoges (up to 20km), Angoulême (up to 20km), Saint-Junien (up to 20km)

DigiSolve
Independent IT Consultant
January 2026 - Today (7 months)
Saint-Junien, France
Founded DigiSolve in 2026 to structure a freelance business around Microsoft 365, Intune, and user support. Set up the website using WordPress, created communication materials with Canva, and enhanced skills in generative AI tools like ChatGPT and Claude for content creation, offer structuring, and workflow optimization. Available for assignments in English-speaking or international environments, remotely or in a hybrid mode from France.
Wordpress Microsoft Intune Microsoft365 Generative AI Canva
SMBC Bank International plc
Systems Engineer
BANKING AND INSURANCE
June 2019 - December 2023 (4 years and 6 months)
London, UK
Managed and evolved the Intune platform across EMEA and Americas, administering configuration, compliance, and security policies. Coordinated with local IT teams in 24 EMEA offices for mobile device support and incident resolution. Led the migration of 1,500 EMEA users from Lotus Notes to Microsoft 365 / Outlook using Binary Tree. Transitioned from BlackBerry Dynamics to Microsoft Intune and supported users through tool changes. Served as the primary point of contact for critical mobile incidents, including VIP requests via ServiceNow.

Created training materials, user guides, and tutorial videos to support migrations and new deployments.
Microsoft Intune Microsoft365 Exchange Online VIP Support Mobile Device Management
SMBC Bank International plc
Engineer – Enterprise Mobility Management
BANKING AND INSURANCE
May 2013 - May 2019 (6 years)
London, UK
Managed the enterprise mobility scope for the EMEA region, administering and evolving Intune, BlackBerry UEM, MobileIron, Good Technologies, and BlackBerry Enterprise Server platforms. Defined and deployed security policies and mobile device management. Managed Apple DEP / VPP portals, iOS testing phases, application validation, and platform governance. Led a migration of mobile devices from Good Technologies / MobileIron to BlackBerry UEM within tight deadlines. Wrote procedures, user guides, and training materials to support service deployments and evolutions.

Delivered user training sessions and created educational materials to support mobile deployments.
Microsoft Intune iOS User Training User Documentation Mobile Device Management