About Elizabeth
Spanish
Native or bilingual
Experience
- Freelance en Elizabeth Gutierrez CruzDigital Technician specializing in email marketingE-COMMERCEJanuary 2023 - Today (3 years and 7 months)Digital technician specializing in email marketing for e-commerce and service businesses. I design and implement funnels, automations (welcome, post-purchase, win-back) and campaigns that convert, without technical complications.Experience with MailerLite, ActiveCampaign, Shopify, Creation of schools on Squarespaces and ThriveCart, Automated WooCommerce for e-commerce sales through email marketing, Zapier/Make, and deliverability (SPF/DKIM/DMARC).Sectors: Online training, retail, and professional services. My focus: activate recurring sales and measure what matters.
- Orange EspañaTelemarketer/TelemarketingTELECOMMUNICATIONSMay 2021 - January 2022 (8 months)Receiving and making calls, customer service and loyalty, complaint resolution, cross-selling and direct sales.
- Accenture:Administrative Assistant.ENERGY AND UTILITIESNovember 2015 - March 2016 (4 months)Making calls, Database management, Customer service, Document validation and reception.I was able to develop skills in database management, CRM control, maintaining control of the files to be managed.Providing telephone customer service for the resolution of incidents with the company's service.Other functions:✔️ Generate reports on the status of files and their correct registration in digital systems and CRMs✔️ File management, database entry, CRM management.✔️ Telephone support with the client and technician to manage incidents.
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Education
- Certification in AI-Powered MarketingConvierte Mas- Vilma Nuñez and Jose Villalobos2025Actualmente cursando la certificación de marketing IA en la escuela de Jose Villalobos y Vilma Nuñez Fundadora, aprendiendo a utilizar las herramientas de inteligencia artificial para aplicarlas al Marketing Digital. Crear estrategias de marketing automatizado potenciadas por IA Funnels de venta Automatización
- Certification in Email Marketing Marketing HUBSPOT ACADEMYHubSpot Academy2023Certificación en Email Marketing uso y gestión de la plataforma HubSpot