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Elissa HamaliEH

Elissa Hamali

Call center agent

€450/day
Toulouse, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Elissa

I have now been doing this job for 4 years, and I have gained a lot of experience in several areas such as communication, project management, and social media.
I am passionate about this job, which is why I want to grow in experience.
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Arabic

    Native or bilingual

  • kabyle

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Closer
    Call center agent
    August 2021 - November 2024 (3 years and 3 months)
    Toulouse, France
    I had to contact customers from several different companies and offer them the company's new products to retain them.
    Communication strategy Project management Social media communication Team management Visual communication
  • Studycall
    Call center agent
    October 2023 - Today (2 years and 10 months)
    Toulouse, France
    I had to call back several customers who had canceled their subscription on a given application, following a script.
    There were several leads per day to manage over a long period, depending on the mission.

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Education

  • BTS marketing
    Euridis
    2024
    On y apprend le développement d'une unité commerciale, la gestion opérationnelle et le marketing digital

Skill set

Categories