Freelancer profile translated to English.

Description

Digital Assistant for inspired entrepreneurs.

Do you want to save time, lighten your mental load, and refocus on your core business?

I AM HERE TO HELP YOU!

(Administrative and Customer Relations Management - Document Creation - Professional and/or Personal Assistance)

Languages

Workplace preferences

Remote only

Primarily works remotely

Elise LOURENCO EI
Independent Assistant - Sole Proprietorship
February 2026 - Today (4 months)
Digital assistant specializing in administrative management and customer relations: quote management, invoicing, pre-accounting, agenda organization, multichannel customer follow-up, complaint handling, and internal procedure optimization, with logistical coordination and organizational support.
Digital Skill Interpersonal Skills Customer Relations Administrative Skills Digital Skills
GroupeDPDFrance-TROYES
Professional Customer Relations Officer
August 2024 - September 2025 (1 year and 1 month)
Respond to delivery follow-up requests by email and phone for professional shipping clients. Manage a portfolio of existing clients by ensuring regular follow-up. Forward requests to the sales or administrative department.
PointVueOpticiens-10000TROYES
Optical Assembler / Salesperson
February 2023 - August 2023 (6 months)
Welcome clients and identify their needs. Propose a suitable solution (lenses and/or frames). Process payments and additional sales. Manage inventory and orders. Administrative tasks with complementary organizations.