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Elise GélibertEG

Elise Gélibert

Service Designer

€900/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Elise

I have been working on service design, UX, and graphic design projects for over 10 years.

Currently self-employed, I started with over 6 years of experience at the agency Nealite - which became The Experience Center of PwC France - during which I was able to conduct in-depth user research phases (observations/immersions, interviews, multi-platform interface tests) up to iterative prototyping and testing.

Based on the methodology and tools of Design Thinking in various contexts, I have gradually developed my expertise in defining and implementing adapted and sustainable target experiences.

• All-terrain user research
• Scoping, Ideation, Experience Design
• Workshop facilitation & storytelling
• UX / UI design and interactive prototyping
• Design Thinking training facilitation
• Design sprint
• Project management
• Employee experience

Tools: Sketch, Marvel, InVision, Figma, Miro, Lookback...

I expanded my fields of activity in 2018 by teaching yoga and offering new corporate seminar experiences called Gioia Teams.

AVAILABLE on-site in La Réunion or remotely: 1 day per week
  • French

    Native or bilingual

  • English

    Conversational

  • Spanish

    Conversational

Remote only
Primarily works remotely

Experience

  • GIOIA EXPERIENCE
    Co-founder & Retreat / Seminar Facilitator
    HEALTH AND WELLNESS
    January 2022 - Today (4 years and 5 months)
    A new vision of work: Gioia Teams
    With my associate Céline De Léo, we have imagined an innovative experience to help your teams gain resilience and efficiency.
    The GIOIA TEAMS program combines coaching tools and concentration techniques, based on our unique "Design Being" methodology.
    Experiencing Gioia Teams means creating a new collective experience by offering everyone a space-time and concrete tools to shine together and individually, on a daily basis.

    Find our offers on gioia-experience.com
  • L'Experience Center de PwC France
    Lead UX & Service Designer
    CONSULTING AND AUDITS
    July 2017 - March 2019 (1 year and 8 months)
    Île-de-France, France
    Within various UX Design and Service Design missions:
    • All-terrain user research and development of analysis tools (personas, customer journeys...)
    • Design Thinking methods in Design Sprints and long-term Service Design missions [scoping, ideation, and execution], with facilitation of co-creation workshops
    • User-centered design and interactive prototyping (Sketch, Marvel, In Vision) & UI variations
    • Project management

    Some past projects:
    >> For a hotel group, validation and materialization of a tool concept for a Comex pitch
    >> For a real estate player: redefining the customer space and creating a mobile application specific to each target audience (new buyer, tenant, co-owner, landlord...)
    >> For a new subsidiary of a major energy player: creation of a new connected object and its associated service on a mobile application, in Design Sprint mode with iterative user testing and participatory workshop facilitation
    >> For a press group: redefining their historical back-office tool for Print and Digital departments (immersion in the newsroom, service design, and interface creation)
  • freelance
    Senior UX & Service Designer
    CONSULTING AND AUDITS
    April 2019 - Today (7 years and 2 months)
    Paris, France
    Several types of support, including:

    - Redesign of the website for a school and a Thai massage center in Marseille (Nuad Sen) with strategic support on offer structuring

    - Scoping of a new sports experience for a novice audience for Decathlon. As part of a new product in the form of a mobile application: strategic and UX support + production of specific content (meditation / yoga) video, audio, written.

    - Global support for the redesign and creation of two websites for the Deromedi real estate group:
    Global scoping, UX design, UX writing with development of the editorial line

    - Management for 2 months of a team of UX Designers in an agency for the redesign of the Oney + mobile application + training on UX design, client follow-up, design sprint organization, screen production up to final delivery

    - Audit and strategic consulting for an agency of international football players + brand identity redesign (in progress)
    User Experience Design Copywriting Graphic Design Team Management Storytelling Prototyping User Testing Project Scoping Editing

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Education

  • Master's degree, Transmedia
    Institut d'Etudes Politiques de Grenoble
    2015
    Master's degree, Transmedia
  • Bachelor's degree, Information and Communication Sciences
    Université d'Avignon et des Pays de Vaucluse
    2013
    Bachelor's degree, Information and Communication Sciences

Skill set (26)

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