Freelancer profile translated to English.
Back to original languageAbout Elisa
With several years of experience in the banking sector, I have developed solid expertise in IT consulting, particularly as a change management consultant, business analyst, and testing/acceptance specialist. My proficiency in English, Jira, and Agile methodology allows me to ensure rigorous project monitoring and guarantee their success. Autonomous, rigorous, and attentive to my clients' needs, I put my know-how at the service of their transformations. Looking for a committed professional to support your IT projects? Do not hesitate to contact me! Recommendations from my previous managers and clients are available on my LinkedIn profile.
French
Native or bilingual
English
Fluent
Spanish
Conversational
Can work on-site
Paris (up to 50km)
Experience
- Société GénéraleBusiness AnalystJanuary 2021 - November 2022 (1 year and 11 months)Paris, FranceWithin the IT team dedicated to the development and maintenance of the digital tool used daily by bank's PERMANENT CONTROL officers (level 2), I was responsible for coordination between project stakeholders and change management for end-users.- Requirements gathering during workshops with Product Owners- Writing user stories (Jira)- Facilitating Agile ceremonies (sprint planning, poker planning, daily scrum, sprint review)- Writing test plans based on user stories- Conducting banking validation tests- Preparing and facilitating UAT, prioritization, and Go/noGo workshops in French or English- Training users on new features (FR and EN)- Writing user documentation (FR and EN)- Level 2 user support
- Société GénéraleIT Change Management ConsultantJanuary 2020 - August 2020 (8 months)Paris, FranceWithin the IT change team, I managed the group's level 1 permanent control tool (ENABLON software solution). I was responsible for restructuring the training offering, creating new materials, and delivering training to users of the tool (30,000 users worldwide - training in French and English).Training and Communication- Overhaul of the tool's training offering- Creation of training materials (FR and EN)- Training new usersDocumentation- Writing various types of documentation (user guides, practical sheets, training support)Testing- Creation and execution of test plans
- EXTIASales EngineerOctober 2017 - December 2019 (2 years and 2 months)Paris, FranceAs a sales manager, I discovered the IT field as a whole. My clients, primarily in the banking sector, required profiles such as production engineers, cloud architects, data scientists, developers, or business analysts. This allowed me to understand the overall IT environment.Sales Strategy- Targeting and prospecting new clients- Developing and retaining existing clients- Gathering client needs- Reporting and KPI monitoringManagement- Supporting and managing consultants on projects- Conducting annual reviewsConsultant Recruitment- Participating in the recruitment process for consulting engineers in collaboration with recruitment managers (18 hires)
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Education
- Master of Management of OrganizationsESAM Paris2012
- Bachelor of ManagementESAM2010En partenariat avec l'université de Lille 2, j'ai également obtenu une licence AES avec une mention bien.