About Elisa
French
Native or bilingual
Experience
- MANPOWER FRANCE,PROJECT MANAGER / TECHNICAL AND REAL ESTATE MANAGEMENTSeptember 2021 - Today (4 years and 11 months)Lyon, FranceManagement of a portfolio of 600 agencies. Management of technical repairs, maintenance, works. Management of claims and litigation (insurance, co-ownership managers, experts).Monitoring of maintenance contracts: air conditioning, boilers. Monitoring of electrical compliance.Management of quotes.Verification and approval of invoices related to works.Supervision of an external team (process outsourcing).Implementation and optimization of processes, activity monitoring and reporting (volumes, deadlines, quality of treatment).
- COLLEGE GABRIEL PERI,PEDAGOGICAL ASSISTANTSeptember 2017 - July 2021 (3 years and 10 months)95870 Bezons, FranceTutoring,Homework assistance. General secretarial duties. Interface with families, teachers, and institutions.Monitoring of schedules and internal logistics.
- TCL MARKETING,CUSTOMER RELATIONS OFFICERTELECOMMUNICATIONSAugust 2018 - August 2018 (1 month)Paris, FranceCreate customer files in management software.Management and maintenance of customer files.Handle complaints.Ensure customer satisfaction.
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Education
- BACHELOR'S DEGREE IN ECONOMIC AND SOCIAL ADMINISTRATIONUNIVERSITE PARIS X NANTERRE2019LICENCE ADMINISTRATION ECONOMIQUE ET SOCIALE
- HIGH SCHOOL DIPLOMA IN MANAGEMENT AND FINANCELYCEE MONTGRAND2014BACCALAUREAT STMG OPTION GESTION
Skill set
Categories
- Other