Freelancer profile translated to English.

Description

Hello, my name is Marchi Elisa, I am an administrative manager specializing in the management of automobile accident claims files.

I am currently under contract with a short-term vehicle rental company for which I manage claims files and act as a liaison between the insurer, customers, and the company.

I am looking for new assignments to expand my skill set. Do not hesitate to contact me to discuss it.

Languages

French
Native or bilingual
English
Basic
Spanish
Basic

Workplace preferences

Remote only

Primarily works remotely

ViTO Corse
Administrative and Logistics Assistant
RETAIL (SMALL BUSINESS)
May 2024 - December 2025 (1 year and 7 months)
Bastia, France
Management of fuel orders, from the reception of needs to the validation of volumes and deadlines, in liaison with suppliers and field teams.
Organization of truck loading plans and delivery route planning, optimizing routes and priorities to ensure deadlines are met.
Rigorous monitoring of stocks (inflows/outflows, levels, discrepancies) and creation of delivery notes using the dedicated management software.
Updating, checking, and ensuring the compliance of administrative and logistical documents, in accordance with internal procedures and regulatory obligations.
Administrative support to the CFO, including the preparation of monitoring tables, filing of documents, and daily management assistance.
Administrative management Claims file management Customer service Overdue payment follow-up Logistics management
Filippi Auto
Claims and Disputes Manager
AUTOMOBILE
March 2022 - May 2023 (1 year and 2 months)
Bastia, France
Administrative management of claims files in collaboration with insurers, automotive experts, and lawyers.
Monitoring of disputes and implementation of recovery procedures in collaboration with bailiffs.
Processing of correspondence and emails related to customer service for Hertz/Sixt franchises (nearly 200 emails/day).
Supervision of the administrative processing of traffic violations for the automobile fleet.
Claims file management Administrative management Letter writing Supervision Email box management