Freelancer profile translated to English.
Back to original languageAbout Elisa
About Me
I am Elisa, an Email Marketing and CRM Manager specialist for e-commerce.
I help and support growing brands generate more sales with email marketing.
With over 5 years of experience and collaborations with various e-commerce businesses, I understand the challenges and expectations of your audiences. Email marketing can today help you generate over 30% of your revenue.
Does all this seem complicated?
I'm here to simplify the task for you and transform your emails into a real growth engine.
Why work with me?
→ A single point of contact for your entire email marketing department
→ 100% delegated management: from strategy to technical implementation
→ A pragmatic expert, focused on results and customer relationships
The mistake 80% of e-merchants make?
Focusing solely on campaigns and underestimating the power of automation and segmentation.
I help you set up systems that work for you 24/7.
My process:
➖ Initial audit to analyze your current strategy
➖ Starter setup with essential automation implementation
➖ Editorial calendar and tracking space
➖ Writing, design, integration: you don't have to worry about anything
You can consult my portfolio below for a glimpse of the emails and results I've delivered to my clients.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- AUX PORTES DU NATURELHead of Email Marketing - CRM ManagerE-COMMERCEJune 2022 - Today (4 years and 2 months)Béziers, FranceThe brand was starting from scratch in email marketing.I supported them in setting up all automations (welcome flow, abandoned cart, post-purchase, loyalty with Loyoly, etc.), then in carrying out all weekly campaigns (editorial strategy, email writing, design in Figma, integration in Brevo).The brand now generates +30% of its revenue through email marketing.
- Homie's KitchenCRM Manager - Email MarketingRESTAURANTS AND FOOD SERVICENovember 2024 - January 2025 (2 months)Bordeaux, FranceThe restaurant Homie's Kitchen wanted to hire a CRM Manager to engage and retain their audience to increase foot traffic and sales in their establishments.I deployed a tailor-made CRM strategy, combining email and SMS campaigns using the Hey Pongo tool (specializing in SMS Marketing for restaurateurs).We designed new email mockups in Figma, then carried out the integration in Brevo. I assisted the marketing team in setting up campaigns for 2 months, writing the emails, creating the designs in Figma, and then integrating them into Brevo.Today, they are autonomous with their emailing strategy.
- Trucs MuchesCRM Manager - Email MarketingE-COMMERCEOctober 2024 - January 2025 (3 months)Montpellier, FranceI conducted an audit, then redesigned and created all automations for the e-commerce site Trucs Muches.- Welcome Flow- Abandoned Cart- Post-Purchase- Customer Birthday- Loyalty- WinbackEmail writing, design in Figma, integration of flows in Mailchimp.The performance of the automations is satisfactory, and the revenue generated has considerably increased thanks to the launch of these automations.
Reviews
Flavien
HelloWork
Reviewed on 2/1/2021
Fast, responsive, very high-quality text that perfectly met the brief.
Emilien
Superindep
Reviewed on 12/29/2020
Responsive and efficient!
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Education
- Master of HumanitiesPaul Valéry Montpellier2012
- Bachelor of Humanities PhilosophyPaul Valéry Montpellier2011
Certifications
- Klaviyo Partner CertificationKlaviyo2024
- Klaviyo Product CertificateKlaviyo2025