Freelancer profile translated to English.

Description

After several years in e-commerce and marketplace management, I chose to retrain in data to help companies leverage their data and automate their processes.

My goal is simple: to transform data into concrete decision-making tools and save teams time.

I undertake missions such as:

Data analysis and exploration
Creation of Power BI dashboards
SQL queries and data preparation with Python
Reporting and KPI monitoring
Automation of repetitive processes and tasks

My background in e-commerce taught me to work with business teams, to quickly understand their needs, and to transform operational issues into pragmatic solutions.

I favor deliverables that are simple to use, well-documented, and designed to be truly useful in everyday life.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Dutch
Basic

Workplace preferences

Can work on-site

Bordeaux (up to 30km), Niort (up to 30km)

Idcom (Market Maker)
Account Manager Marketplaces
E-COMMERCE
December 2022 - Today (3 years and 8 months)
Bordeaux, France
Managed 4 brands (Beau Rivage, Baïta Home, Sorelh, Pantone) on French and international marketplaces.
Supported Beau Rivage in its launch phase, developed Sorelh, and deployed internationally
Monitored performance through processed exports (VLOOKUP, PIVOT TABLE) in addition to existing reporting tools
Calculated selling prices and promotional prices (margins, marketplace fees, commercial operations)
Identified highlights and managed commercial operations, from decision-making to technical price adjustments
Analyzed and optimized product sheets, direct modifications or recommendations to the dedicated team
Managed sponsored campaigns (CPC, ACoS, impressions), independently and then through recommendations
E-commerce Benchmark and competitive intelligence KPIs and metric definition and monitoring Microsoft Excel
Cdiscount (Octopia)
Account Manager Marketplaces
E-COMMERCE
February 2021 - November 2022 (1 year and 9 months)
Bordeaux, France
Developed sales on French and European marketplaces in a context of strong platform growth.
Analyzed sales performance and KPIs on each marketplace's seller interfaces to identify areas for improvement
Calculated promotional prices using a dedicated tool for commercial operations
Optimized product sheets: added variants, enriched content, negotiated featured placements with marketplaces
Regular calls with marketplace account managers to drive improvement actions
Opened new seller accounts on new marketplaces
E-commerce KPIs and metric definition and monitoring Microsoft Excel
Cdiscount
International B2C Support Manager
E-COMMERCE
June 2020 - February 2021 (8 months)
Bordeaux, France
Commercial support dedicated to Scandinavian and Dutch markets.
Managed customer relations in English and Dutch on international marketplaces
Monitored and adhered to service quality KPIs imposed by marketplaces (response time, resolution rate)
Coordinated with carriers for returns and dispute management
KPIs and metric definition and monitoring E-commerce KPI Microsoft Excel