Freelancer profile translated to English.

Description

A professional in customer relations and administrative assistance, I have experience in managing calls, emails, and customer reception. I offer an organized, responsive, and autonomous service in customer and administrative support to help companies effectively manage their daily customer relationships.

Languages

French
Native or bilingual
English
Basic

Workplace preferences

Remote only

Primarily works remotely

(Gazi)
Freelance Assistant – Client Support
January 2024 - November 2025 (1 year and 10 months)
Management of incoming and outgoing calls. Processing and responding to customer emails. Following up on requests and internal communication. Assistance with customer relations. Remote work with autonomy.
GASI-CI
Airport Reception Agent –
January 2022 - January 2024 (2 years)
Boigny-sur-Bionne, France
• Passenger reception
• Document verification
• Management of various situations
• Support for security teams
Liriss Group,
Sales Agent Intern
RETAIL (LARGE RETAILERS)
January 2021 - January 2022 (1 year)
Abidjan, Côte d'Ivoire
Commercial communication. Prospecting and canvassing in companies (door-to-door in offices). Objection handling and closing sales.