About Elisa
French
Native or bilingual
English
Fluent
Experience
- Auto-entrepreneurSocial Media Manager | Community Manager | Instagram CoachMay 2022 - Today (4 years and 1 month)1. Social Media ManagementDigital strategies: development of strategies to increase engagement and visibility on social networks.Creation of engaging content: production of content (photos, videos, articles) and optimization of profiles to maximize online presence.2. Community ManagementCommunity management: animation and moderation of communities to strengthen loyalty.Engagement strategies: implementation of strategies and competitive intelligence to optimize interactions.3. CoachingPersonalized coaching: support to develop your online presence and achieve your goals.Find me on Instagram: @elisa_coach_insta
- CCI Nord IsèreMarketplace Development ManagerSeptember 2023 - January 2025 (1 year and 4 months)Recruitment of members and administrative file follow-upPromotion of the platform at events related to professional networks to increase membershipsWork on the retention campaign for marketplace membersDaily support for members in getting started with the platform and managing their online storeSupport for merchants to ensure that the products offered are in line with the target consumers and responsible purchasingAnimation of the member community through the organization of collective events and a Facebook pageClose collaboration with the solution developerManagement of solution evolution work, in response to customer expectations and market changesManagement of indicators, quantitative and qualitative reportingManagement of the marketplace customer databaseSupport for merchants in case of technical problemsAnimation of the platform's Facebook and Instagram pagesMonitoring the ecosystem of marketplace players
- ILO TechnologyMarketing ManagerE-COMMERCESeptember 2022 - September 2023 (1 year)Definition and animation of the marketing strategy with ManagementManagement of various web marketing channels, UX, and acquisition leversImplementation of a content strategy & community managementMonitoring and optimization of advertising campaignsDesign of online marketing content (visuals, product sheets...) & offline (catalogs, manuals)Management of technical service providers and agenciesCreation of sales tools to aid in sellingParticipation in sales activities, customer support and adviceCompetitive intelligence of the market and its evolutions
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Education
- Master in Marketing & Digital BusinessESDES Lyon Business School2022