Elisa Da Silva

Customer reception, advice, service and checkout, stock management, supplier monitoring, accounting and administrative management, process optimization, communication, event organization.

Community: Creation and presidency of a shopkeepers' association

Cross-functional management, needs formalization with business teams and writing specifications, study, scoping, project plan formalization, definition of deployment strategy, data migration strategy and integration into existing IS, public procurement management

HR project management: recruitment, skills, workforce planning: Supporting the business in the design and needs formalization phases, facilitating design and monitoring workshops, tool configuration, formalizing planning elements and monitoring milestone adherence, testing, support