Elisabeth L.

Administrative management: drafting and tracking correspondence, quotes, and invoices; filing and archiving documents; managing emails and calls; monitoring dashboards, schedules, and deadlines; assisting with client and supplier file preparation.

Pre-accounting assistance: tracking payments and client follow-ups; collecting, sorting, and filing accounting documents; issuing quotes and invoices; preparing necessary elements for accounting entry; assisting with supplier management; assisting with expense report management; updating dashboards.

Management of Training and Examination departments

Recruitment and supervision of trainers, examiners-scorers, and invigilators

Training file tracking

Examination session planning

Operational management

QRM - Quality Management Officer and Disability Referent

Monitoring the quality of training activities in administrative and pedagogical aspects

Preparation for audits (NF Services, ISO 9001, and Qualiopi)

Participation in quality audits

Development and implementation of strategies defined by Management

Client relations within the framework of specific program monitoring

Preparation and follow-up of training files

Issuing entry and exit training documents

Preparation and follow-up of intermediate and final evaluations

Writing pedagogical reports

Responding to tenders and public contracts

Pedagogical engineering

Completion of administrative documents

Development of continuing education projects

Diagnostic assessment

Definition of the training project

Issuing quotes