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Elisabet DiazED

Elisabet Diaz

Remote Support | Emails, texts, and management

€180/day
Barcelona, ES
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Elisabet

I help freelancers, small businesses, and tourist accommodations save time, organize tasks, and improve their communication with professional remote support.

I can collaborate on tasks such as:

• writing and improving professional emails
• customer service via email or WhatsApp
• agenda and administrative task organization
• remote support for day-to-day tasks
• clear, sales-oriented web copy
• simple social media posts
• online research for competitors, prices, or suppliers
• basic management of Airbnb or Booking ads
• improvement of tourist accommodation descriptions
• administrative support with digital tools and AI

I work in a practical and results-oriented way: I quickly understand what you need, prioritize tasks, and deliver with order and quality.

I bring professionalism, good communication, and attention to detail, allowing you to focus on your business while I handle operational support.

If you need a reliable person to get work done and save time, I'd be happy to help.

I can also adapt to one-off collaborations, busy periods, or ongoing support according to each business's needs.

I have worked in environments where organization, customer service, and good communication are key, so I understand the importance of responding well, paying attention to details, and projecting a professional image.

I work in Spanish and Catalan, and I can easily adapt to different communication styles depending on the type of client or company.
  • Spanish

    Native or bilingual

  • Catalan

    Native or bilingual

  • English

    Basic

  • French

    Basic

Remote only
Primarily works remotely

Experience

  • TERRAHUT.eco
    Founder
    TRAVEL AND TOURISM
    October 2023 - Today (2 years and 8 months)
    Barcelona, Spain
    Founder of TERRAHUT.eco, a project specializing in improving sustainability and efficiency in tourist accommodations. I work with owners and managers of tourist rentals to optimize water and energy consumption, improve accommodation management, and implement sustainable solutions that add value to both the business and the guest experience.

    My approach combines initial diagnosis, definition of priority actions, and coordination with a network of specialized suppliers to facilitate the implementation of real and measurable improvements.

    Through TERRAHUT, I have developed practical methodologies for independent tourist accommodations looking to evolve towards a more responsible, efficient tourism model aligned with new industry expectations.

    Specialized in independent tourist accommodations, villas, and vacation rentals.
    Sustainability in Tourist Accommodations Tourist Accommodation Management Process Optimization Energy Efficiency Operational Efficiency Improvement Energy Resource Optimization digital-transformation
  • Villa ARHAT
    Sustainable Management and Optimization of Tourist Accommodation
    TRAVEL AND TOURISM
    October 2023 - Today (2 years and 8 months)
    San Pedro de Ribas, Spain
    Pilot project for the sustainable management and improvement of an independent tourist accommodation.

    At Villa ARHAT, various actions have been implemented to improve the operational efficiency of the accommodation, reduce water and energy consumption, and enhance the guest experience from a responsible tourism perspective.

    The project includes analyzing the accommodation's operation, identifying improvement opportunities, and progressively implementing solutions related to energy efficiency, water consumption optimization, interior organization, and exterior space enhancement.

    Villa ARHAT serves as a practical case for developing methodologies later applied in sustainable improvement projects for tourist accommodations.
  • Elisabet Diaz
    Consulting and Project Management in Tourist Accommodations
    TRAVEL AND TOURISM
    March 2019 - Today (7 years and 3 months)
    Barcelona, Spain
    Development of projects related to the management, improvement, and optimization of tourist accommodations.

    I work on analyzing the operation of accommodations, identifying improvement opportunities, and implementing solutions aimed at enhancing operational efficiency, guest experience, and accommodation sustainability.

    Experience in coordinating suppliers, organizing spaces, improving management processes, and supporting owners in evolving their accommodations towards more responsible and efficient tourism models.

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Education

  • Postgraduate degree in Ecotourism and Nature Guide
    Universitat Autònoma de Barcelona (UAB)
    2023
    Formación especializada en turismo sostenible, ecoturismo y gestión responsable de actividades turísticas en entornos naturales. El programa aborda el desarrollo de experiencias turísticas sostenibles, la interpretación del patrimonio natural y la promoción de modelos de turismo respetuosos con el territorio y las comunidades locales.

Skill set

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