Freelancer profile translated to English.

Description

Hello! I'm Elife, a freelance Virtual Assistant based in Germany, available for remote work for all French-speaking clients.

With several years of experience in customer relations within international companies, I support therapists, wellness practitioners, and entrepreneurs who wish to delegate their administrative tasks and customer relations with peace of mind.

What I handle: email management, appointment scheduling, agenda management, private messages and comments, administrative follow-up, simple invoicing, customer follow-up and reminders.

Trilingual in French, German, and Albanian. Rigorous, organized, and attentive.

Available for France, Belgium, Switzerland.

Contact me, I'd be delighted to chat with you!

Industry field of expertise

Languages

French
Native or bilingual
German
Basic
Albanian
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

ELIFESUCCESS
Virtual Assistant & Customer Relations – Freelance
CONSULTING AND AUDITS
October 2025 - Today (8 months)
Remote customer relationship management | Qualified appointment scheduling | Customer follow-up | Professional communication | Exchange organization
Agenda Management Agenda and Schedule Management Administrative Follow-up
Kompernass
French-Speaking Customer Service Representative – Kompernass, Bochum
RETAIL (LARGE RETAILERS)
December 2019 - July 2022 (2 years and 7 months)
Bochum, Germany
Call and email management | Customer file follow-up | Customer loyalty | Request processing | Complaints
Simon Schubert
Customer Service Representative – Simon Schubert, Bochum
RETAIL (LARGE RETAILERS)
September 2017 - October 2019 (2 years and 1 month)
Bochum, Germany
Telephone and written customer relations | Complaint processing | Structured communication | Follow-up and customer loyalty