Freelancer profile translated to English.

Description

Hello and welcome to my profile!

I am Elido, passionate about well-chosen words, clear messages, and authentic customer experience. Whether for impactful copywriting, careful translations, managing your emails, or empathetic customer support, I put my skills at the service of your goals.

Reliable, responsive, and attentive, I enjoy building a relationship of trust with my clients. My goal? To help you achieve yours, with efficiency and humanity.

Industry field of expertise

Languages

English
Native or bilingual
French
Fluent
Malagasy
Fluent

Workplace preferences

Can work on-site

Toamasina (up to 50km)

ENS Toamasina
Leader
January 2023 - Today (3 years and 5 months)
I lead a French and English language practice group to help my classmates.
Concentrix
Customer service Adviser
E-COMMERCE
September 2023 - Today (2 years and 9 months)
Toamasina, Madagascar
With a background at Concentrix, a global leader in customer experience, I bring a high level of professionalism and problem-solving to every project. I specialize in turning frustrated users into brand advocates through clear communication and efficient technical support. Whether it's managing high-volume ticketing systems or providing personalized 1-on-1 support, I am dedicated to delivering excellence
English French Computer Vision Digital Communication
high school Manampisoa Vavatenina
Vice president
January 2019 - January 2020 (1 year)
I was the secretary and vice president of a French language club at Vavatenina High School for 3 years.