Freelancer profile translated to English.

Description

Freelance Salesforce | Salesforce - Sales Cloud & CPQ

Salesforce Consultant with over 8 years of experience, specializing in Sales Cloud and CPQ, with a dual technical and functional expertise.

My approach: a CRM is only valuable if the teams truly use it. I work on both the configuration and optimization of Salesforce and on adoption — training, interface simplification, change management — so that the tool becomes a reflex, not a constraint.

What I focus on:

- Sales Cloud & CPQ Implementation and Optimization

- Automation of sales processes and the quoting cycle

- Creation of dashboards and sales reporting (pipeline, leads, performance)

- Skill development for PO or project manager profiles on Salesforce administration.

- Change management and team training

- API integrations via Make (HubSpot, DocuSign..)

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Rennes (up to 50km), Nantes (up to 10km)

KLAXOON
CRM SOLUTION OFFICER - Sales Cloud, CPQ & Billing
June 2024 - December 2025 (1 year and 6 months)
Rennes, France
- Acquisition of Klaxoon: Complete migration of Salesforce (Leads, accounts, contracts, quotes, workflow...) to a new interface
- Development and integration of APIs with Salesforce via the Make Integromat tool for lead data enrichment with Kaspr and company information with Pappers.
- Creation and optimization of Salesforce dashboards for lead and sales funnel management.
- Cleaning and maintenance of the database to ensure the integrity and relevance of information. (Global deduplication, data consolidation)
- Improvement of the sales cycle through the implementation of automations and simplification of user interfaces.
- Deployment of automated processes for provisioning and de-provisioning Klaxoon licenses via Make.
Salesforce Sales Cloud Make Automation Data Analysis Data Migration Salesforce Flow
KLAXOON
IT PROJECT MANAGER - Sales Cloud, CPQ & Billing
June 2020 - June 2024 (4 years)
• • Mapping of Salesforce processes to optimize workflows.
• • Management of technical support, organization of "open mic" sessions, and creation of training materials to strengthen collaboration with sales and finance teams.
• • Prioritization and integration of requests to improve operations, including rights management and process automation.
• • Maintenance and evolution of APIs with HubSpot and DocuSign.
ADDITI
B2B MARKETING MANAGER - Pardot & Sales Cloud
July 2019 - March 2020 (8 months)
• • Segmentation of the CRM database with Salesforce (scoring/personas).
• • Creation and sending of emails/landing pages, analysis of KPIs and ROI.
• • Development of Inbound content: white papers, display ads for HR sites, social media promotion, and lead nurturing.