Freelancer profile translated to English.
Back to original languageAbout Elias
Hello,
My name is Elias Rostami, and I am a dedicated and resilient IT specialist. I have also successfully completed my studies in Business Informatics.
Since 2016, I have project experience in various areas of IT infrastructure. I have already worked with diverse teams, maintaining an excellent and solution-oriented approach, which is reflected in the development and implementation of strategic solutions for complex problems. I have also held leadership positions and proven myself in agile IT processes.
I possess project skills in large projects as well as knowledge with smaller medium-sized companies that also want to keep their IT up-to-date.
My very good knowledge lies in:
- Microsoft 365 Exchange / Online
- Microsoft Azure Administration
- Microsoft Intune
- Active Directory / GPOs
- General activities as an IT System Administrator
Furthermore, I have successfully participated in 3 training courses for Microsoft certifications, which are completed with an exam:
- AZ-900: Microsoft Azure Fundamentals
- AZ-104: Microsoft Azure Administrator
- MS-203: Microsoft 365 Messaging
German
Native or bilingual
English
Conversational
Persian
Native or bilingual
Remote only
Primarily works remotely
Experience
- Projekt: Suzuki Deutschland GmbHM-365 Administrator Exchange/ Exchange Online / Azure AADAUTOMOBILEAugust 2020 - August 2022 (2 years and 1 month)Bensheim, Germany• 3rd Level Support Incidents (Ticket system: ServiceDesk)• Configuration and management of Active Directory and GPOs• Management and configuration of own internal database• Configuration of VPN (CheckPoint)• Management and configuration of Microsoft 365• Management and configuration of Microsoft Azure• Veeam Backup• Virtualization of VMs (VMware)• Asset Management (DesktopCentral)• MDM Management (DesktopCentral)• Staging of devices• Diagnosis of problems and their solution finding according to priority• Creation and maintenance of documentation for knowledge base• Improvement and optimization of processes
- Projekt: H&M InternationalIT-Helpdesk / M-365 Administrator Exchange/ Exchange Online / Azure AADFASHION AND COSMETICSNovember 2019 - June 2020 (7 months)Frankfurt am Main, Germany• 2nd & 3rd Level Support Incidents (Ticket system: ServiceNow)• Remote Desktop Services• Management of Active Directory• Management of Microsoft 365• Management & Configuration of Microsoft Azure• Onboarding• Management of GPOs• VPN CiscoAnyConnect Configuration• Data backup / Backups (e.g., Hyper-V, Veeam)• SOP Management
- Projekt: Deutsche Wohnen SEIT-HelpdeskREAL ESTATEAugust 2018 - July 2019 (1 year)Frankfurt am Main, Germany• Receiving user requests and support requests• Restoring functionality in case of disruptions (e.g., networks, Windows)• Installation, configuration of hardware and software• Qualification of problems and incidents• Management of Active Directory• Management of Microsoft Exchange 365• Print Server setup• Data backup• Remote Desktop Services
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Education
- Business Informatics Bachelor of SciencesFrankfurt University of Applied Sciences2019International Business Information Systems Wirtschaftsinformatik