Elias Lupp

- Successful implementation and integration of new, strategically important applications (such as HR, booking, and controlling software), which were completed on time and within budget.

- Increased efficiency and security of the IT landscape through the implementation of new security policies and optimization of existing processes, including regular penetration tests.

- Improved user-friendliness and employee satisfaction through the introduction of user-friendly software, which significantly facilitated daily system use.

- ISO certification of the company through consistent implementation of IT security standards and regular audits, which strengthened trust in the security and quality of the company's software.

- Reduced downtime and system errors through targeted troubleshooting, preventive maintenance measures, and the introduction of a structured monitoring system.

- Optimized IT resources and reduced costs through improved management and standardization of deployed software tools, leading to more efficient utilization and lower operating costs.

- Automated HR processes in the HR software, including the digitization of time tracking, payroll, and document management, resulting in a significant reduction in manual intervention and faster processing.

- Close collaboration with specialist departments and continuous process optimization, leading to a significant increase in the productivity of the company's departments.

- Complete setup of IT support from scratch, including team structure, processes, and infrastructure

- Reduced IT support tickets by 40% through automation, training, and optimized processes

- Significantly improved response and resolution times, which greatly increased employee satisfaction

- Introduction of a structured onboarding & offboarding process to ensure a smooth start for new employees

- Optimized IT security by implementing MFA, VPN tokens & improved policies

- Cost savings in the IT sector through central license management and optimization of IT procurement

- Seamless handover of IT support to a newly established team before transitioning to IT application management

Azure Administrator for AD, Exchange, Teams and Skype, Dynamics 365, SharePoint, OneDrive, PowerApps, Flow, Azure Security, Office 365

- Planning of IT projects as well as their execution and control

- Analysis of business processes with regard to the use of IT systems

- Consulting on examination of IT system application possibilities

- Development of requirement profiles and specifications

- Determination of IT needs

- Procurement and introduction of new IT systems

- Creation and implementation of application solutions, considering professional and economic aspects

- Administration of IT systems (network administration, database management)

- Consulting and training of users and trainees

- Programming of application tools

- Procurement, installation, and maintenance of telephone and other communication systems

- Installation, maintenance, and administration of File Server, Print Server, Hyper-V, Certificate Server, Terminal Server, and Active Directory under Windows 2008R2

- Server Migration, Windows Server 2008R2 / Windows Server 2012R2