Freelancer profile translated to English.

Description

Specializing in web integration, data entry, BPO, and digital project management, I offer my skills to companies seeking efficiency, rigor, and responsiveness.

✔️ What I do:

Web content integration (HTML, CMS, back-office)

Fast and accurate data entry

Web project management: coordination, monitoring, deliverables

Remote operational support (BPO)

Maintenance of simple websites or applications

🎯 My goal:

To help you save time and optimize your workflows by taking charge of your web and data tasks with professionalism and discretion.

💼 Why choose me?

Versatile experience in digital environments

Good communication, remote teamwork spirit

Adaptability to tools (CMS, CRM, collaborative suites, etc.)

Respect for deadlines and confidentiality assured

📩 Available for one-time or long-term assignments.

Let's collaborate to advance your projects!

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

SENI NUMERIC SARL
Project Supervisor
TECH
January 2019 - January 2020 (1 year)
Antananarivo, Madagascar
**February 2019**: Integration and configuration of properties on Channel Manager.
• Integration of properties on Medvillastay – Sunvillasisalands – Goasiarental.
• Reservation centralization.
• Availability synchronization.
• Integration with the Hotel Management System (PMS).

**March – June 2019**: Management of real estate account rentals on Airbnb and Abritel
• Integration of properties on Airbnb and Abritel.
• Dynamic pricing.
• Availability synchronization.
• Reporting and analysis.

**July – October 2019**: Saga Travel Rental Project Supervisor.
• Monitoring and management of daily productions and service quality.
• Reporting and analysis.
**November 2019 – December 2020**: Technical Project Assistant Citybydays.
• Client orientation and agenda management.
• Weekly evaluations and search for project improvements.
• Reporting and analysis.

**April 2019 – December 2020**: IT Technician.
• Diagnosis of network and system malfunctions.
• Resolution of hardware, equipment, and application failures.
• Adaptation and updating of user documentation (procedures, user manuals, etc.).
• Maintenance and upkeep of the information system (hardware, software, system components).

Web Project Management Web Integration Computer Entry BPO Document Research
ASUD
IT Technician
RESEARCH
January 2021 - March 2021 (2 months)
Antananarivo, Madagascar
**January – February 2021**: IT Technician.
• Diagnosis of network and system malfunctions.
• Resolution of hardware, equipment, and application failures.
• Adaptation and updating of user documentation (procedures, user manuals, etc.).
• Maintenance and upkeep of the information system (hardware, software, system components).

**February – March 2021**: Non-Voice Prospector for BPO campaigns and customer service.
• Processing of B2B and B2C client prospecting.
• Research for BPO and Customer Service projects.
• Development and analysis of new projects, collaboration, and partnership.
• Client liaison and Trainer.
• Social Media Administrator, Website.
• Digital Marketing Service (Creation of flyers, portfolios, advertising videos, feeds, etc…)
E-TALK MADA
Project Supervisor
TELECOMMUNICATIONS
April 2021 - December 2021 (8 months)
Antananarivo, Madagascar
**April – December 2021**: Supervisor for client data entry into medical records.
• Monitoring and management of daily productions and service quality.
• Reporting and analysis.

**June – December 2021**: Non-Voice Prospector for BPO campaigns and customer service.
• Processing of B2B and B2C client prospecting.
• Research for BPO and Customer Service projects.
• Development and analysis of new projects, collaboration, and partnership.
• Client liaison and Trainer for local agents.
• Administrator of the company's social media and website.
• Digital Marketing Service (Creation of flyers, portfolios, advertising videos, feeds, etc…)

**June – December 2021**: IT Technician.
• Diagnosis of network and system malfunctions.
• Resolution of hardware, equipment, and application failures.
• Adaptation and updating of user documentation (procedures, user manuals, etc.).
• Maintenance and upkeep of the information system (hardware, software, system components).
• Management of GoAutodial and Vicidial servers (CPF France Project).