Freelancer profile translated to English.

Description

With several years of experience in the restaurant industry and customer relations, I have developed strong skills in communication, active listening, and customer relationship management. Today, I specialize in B2B prospecting as an SDR / Appointment Setter.

I assist companies in identifying qualified prospects, cold calling, lead qualification, and setting sales appointments. Rigorous, persistent, and results-oriented, my goal is to help my clients develop their sales pipeline and generate new business opportunities.

Key Skills: B2B Prospecting • Cold Calling • Lead Qualification • Appointment Setting • Persuasive Communication

This description is credible for your current level while highlighting your customer relationship experience.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Annemasse (up to 50km)

AerialGroup
SDR / Appointment Setter
TELECOMMUNICATIONS
May 2026 - Today (2 months)
Annemasse, France
A customer relations professional transitioning to business development, I specialize in B2B prospecting and appointment setting. Thanks to my field experience in hospitality and catering, I have developed an excellent sense of contact, listening, and customer satisfaction. Motivated, rigorous, and results-oriented, I assist companies in generating qualified business opportunities and developing their activity.
B2B Prospecting Lead Qualification Appointment Setting
Mercure Hotels
Head Waiter
RESTAURANTS AND FOOD SERVICE
April 2026 - Today (3 months)
Complete management of a section and customer reception.
Advice, order taking, and coordination with the kitchen.
Guarantee of service quality and customer satisfaction.
Supervision of runners and maintenance of hotel standards.
LE CARNOTZET
Head Waiter
December 2025 - March 2026 (3 months)
Autonomous management of a portfolio of tables.
Plated service and customer experience follow-up.
Coordination with the dining room team to ensure smooth service.
Cash management and customer loyalty.