About Elfarouk
English
Fluent
Arabic
Native or bilingual
Spanish
Basic
Experience
- SantévetAMOA Consultant / Business AnalystBANKING AND INSURANCEFebruary 2021 - Today (5 years and 4 months)Lyon, FranceProject: Strategic ERP redesign project as part of the company's digital transformation.Analysis and Design:- Needs gathering through "day-in-the-life" and "target" workshops with business units (Marketing, Customer Service, Sales, etc.)- Writing of general and detailed functional specifications- Challenging existing processes and proposing appropriate optimizations.- Modeling of target processes based on business needs- Presentation of processes and challenging business units on their needsProject Scoping and Management:- Monitoring developments with a team based in Portugal (English context)- Facilitating bi-weekly workshops with business units- Proposing adequate solutions based on business and technical constraints, etc.- Ensuring the quality of deliverables and deadlines- Presenting GSF to technical teams- Leading co-design workshops between business units and development teams- Ensuring the target vision of the deliverable- Ensuring cross-functional consistency and homogeneity of deliverables across different domainsCommunication and Exchange:- Primary point of contact between business units and development teams- Weekly meeting with business units- Weekly reporting to business units and project steering committees- Sprint progress, deliverables- Alerting / Escalating blocking points- Setting up meetings to resolve urgent situationsTechnical Environment:- Business Process Management 2.0, Bizagi, Agile SCRUM, Jira, TOGAF
- Groupe RelyensAMOA Consultant / Functional AnalystPUBLIC SECTORJanuary 2020 - January 2021 (1 year and 1 month)Lyon, FranceProject: Support for the evolution and deployment of an application within Business Units in Spain, Italy, Germany, and France.Analysis and Design:- Needs gathering from business units (Spain, Italy, and France)- Writing of general and detailed functional specifications (Confluence)- Querying Oracle databasesProject Scoping and Management:- Backlog prioritization- Development monitoring- Leading developers and providing them with information as needed- Ensuring the quality of deliverables and deadlinesBusiness Relations & User Support:- Monitoring business feedback and answering questions (JIRA)- Level 4 Support- Communication with business units on project progress and deliverables- Pre-deployment & post-deployment monitoring and supportAcceptance Testing and Validation:- Testing of deliverables in different environments- Regression testingTechnical Environment:- Java JEE, ORACLE, SQL Developer, ORACLE, PL SQL, Jira, Confluence, FreshService
- Groupe CasinoAMOA Project ManagerRETAIL (LARGE RETAILERS)July 2019 - December 2019 (6 months)Saint-Étienne, FranceContext: Complete redesign of the BMP "Promotion" process within the Casino Group (fully agile SCRUM project).Needs Analysis and Design:- Needs gathering from users (about thirty people)- Modeling of the overall and detailed promotion workflow process (using the BPM APPIAN tool)- Definition of the functional architecture of the solution- Ensuring the functional consistency of the different application layers (front, middle, back)- Writing User Stories in JIRAProject Management:- Sprint planning- Assisting the Product Owner with backlog prioritization (MVP vs. Target)- Participation in backlog population- Proposing mockups and managing screen flow- Participating in development effort estimations with the editor's development team- Close collaboration with developers: presenting US, assistance, questioning- Primary point of contact between the chosen editor (APPIAN) and the various Casino business units- Leading the weekly grooming session- Participating in weekly project committees- Responsible for writing weekly reporting for the Steering CommitteeBusiness Relations & User Support:- Preparation and facilitation of workshops by business unit- Assisting users during testing sessions- Strong communication with stakeholders (Product Owner, Business Units, Developers)Acceptance Testing and Validation:- Responsible for the testing strategy- Identifying key users necessary for successful testing- Test planning- Writing test scenarios- Preparing data sets (SQL injection + manual creation)- Incorporating user feedback leading to the creation of JIRA "evolution" and/or "bug" US- Writing the acceptance test reportDocumentation:- Writing the complete user guide (for all deliveries)- Internal documentation for project tracking (brainstorming workshops)Technical Environment:JAVA JEE, LowCode, DB2, TeraData, SQL, Web API, Web Service, Apache Tomcat
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Education
- BTS in Management Information Technology - Application Developer OptionLycée André Malraux, Allonnes (72700)2011
- Bachelor's Degree in Computer Science - Business Management OptionFacultés des sciences et techniques, Nantes2012