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Eléonore Kramer-MunierEK

Eléonore Kramer-Munier

Supermalter

eCommerce Director | Amazon - eRetail - Marketplace

€900/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Eléonore

With14 years of experienceineCommerce and Managementpositions within International Groups, I driveambitious transformationsand generate double- to triple-digit growth in complex and competitive environments.

I have had the pleasure ofmanaging multidisciplinary teams(KAMs, Marketing, Trade, CRM, Media, Data) of up to 6 people and manage digital budgets ranging from €250K to over €1.5M/year.
My expertise covers the entire digital ecosystem: B2B2C, D2C, eRetail, Marketplaces, Pureplayers, ePharmacy, CRM, eRetail Media, and focuses on defining an omnichannel strategy, with solid experience in negotiations (trade terms, JBPs), defining roadmaps, and international operational management.

What I can bring you:
  • Digital transformation & ROAS optimization
  • Definition and management of short-term, medium-term, and long-term strategies
  • Implementation of go-to-market plans and eJBPs
  • Key account management and negotiation
  • Commercial development & offer optimization
  • Selection and management of external eRetail Media - CRM - Sponsored ads partners...
Key Achievements:

-> Revenuex7in 4 years and eShare x2.7 at Wella & OPI
->+30%annual growth across all categories at Essity
->Twice the market growthat Nestlé for 2 consecutive years and +3 pts market share
->Winnerof the best FMCG eCommerce France strategy award by Advantage Group (2018).
->Winnerof the HUB35 Digital Business award

To further strengthen my expertise and anticipate future transformations, I have recently completed **2 training courses**:
  • Leading with Data and Artificial Intelligence (Polytechnique)
  • Integrating Sustainable Transition in Business (Mines Paris)
**CSR can be a real lever for differentiation, loyalty, and business performance**, combining positive environmental impact and Sustainable Growth!
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 15km)

Experience

  • Wella ex Coty Company
    ECOMMERCE DIRECTOR WELLA & O.P.I
    FASHION AND COSMETICS
    May 2021 - July 2025 (4 years and 2 months)
    Paris, France
    • Leading eCommerce Team & its strategy: B2B2C – eRetail - B2B - D2C - Marketplace - ePharmacy Pureplayers...
    • P&L ownership and Team Management of 6
    • Trade Terms, negotiation, eJBP, roadmaps, eMerch, PAN EU, omnichannel strategy with cross-functional Global and local teams
    • eRetail Media, Media funnel with agencies, CRM, SEO/SEA, AI, ChatBot implementation to deliver growth and desirability
    • Infuse Ecommerce Excellence Standards
    • Manage game changer initiatives
    • EBITDA improvement
    • Turnover x7 in 4 years
    • eShare total FR = 21% (x2,7)
    Cosmetics Amazon Marketplace Team Management Organizational Transformation
  • NESTLE
    GLOBAL ECOMMERCE ACCELERATION LEAD
    AGRICULTURE
    January 2020 - October 2020 (9 months)
    Switzerland
    10 Month mission in Switzerland at Vevey Nestlé Global HQ

    Part of 17 people selected from all over the Globe and many different roles to raise the bar & accelerate in ebusiness

    My own mission was helping to build eCommerce strategy to deliver Starbucks EMEA launch in eRetail, Pureplayers as Amazon and Drive.
    E-commerce e-retail Amazon Project Management Commercial Strategy
  • Nestlé
    INFANT NUTRITION ECOMMERCE CHANNEL LEAD
    AGRICULTURE
    June 2017 - April 2021 (3 years and 10 months)
    Noisiel, France
    • Build Omnichannel strategy & define objectives & KPIs, create annual JBP and GTM for eRetailers (Auchan Drive, Leclerc Drive, Carrefour Drive, Intermarché Drive...) and Pureplayers (Amazon, Veepee, Showroom Privé...)
    • P&L ownership with A&CP budget
    • eRetail media, personalization, data, eContent
    • Sales growth from below the Market and competitors to 2X faster in 1 year
    • Sales x3 in 2.5 years
    • 2 awards recognition (Advantage Group as 1st Place in eCom strategy FR and internal award in Digital project and results)
    Amazon Ads e-retail E-commerce Commercial Negotiation retail media

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Education

  • Executive Certificate - Integrating Sustainable Transition in Business
    Les Mines Paris
    RSE et Développement Durable
  • Executive Certificate - Leading with Data and Artificial Intelligence
    Polytechnique
    2025

Skill set

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