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Eleonor ArcosEA

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Freelancer profile translated to English.
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About Eleonor

Hello, my name is Eleonor and I help businesses and freelancers stand out in the digital world through quality customer service, social media management, visual content creation, and global support.

With over 5 years of experience in remote work and continuous training in e-commerce, digital marketing (AI), and graphic design, I specialize in:

✅ Multichannel customer service (email, chat, phone, social media)
✅ Handling complaints, customer requests, and loyalty
✅ Community Management and strategic content creation (in Spanish and French)
✅ Designing flyers, catalogs, custom cards, and menus using Canva
✅ Automation with Systeme.io and CRM tool usage
✅ Administrative support, data entry, and virtual assistance

📍 Currently based in France, I offer my services in Spanish and French, adapting to different cultural contexts and time zones.

🧠 I am recognized for my energy, attention to detail, responsiveness, and passion for a job well done. I approach each project with professionalism, commitment, and a client-oriented strategic vision.

🚀 If you are looking for a versatile, involved, and proactive collaborator in the digital field... let's talk!
  • French

    Conversational

  • Spanish

    Native or bilingual

Can work on-site
Toulon (up to 20km)

Experience

  • Fonselp.org
    Community Manager Volunteer
    April 2024 - Today (2 years and 2 months)
    Argentina
    -I design and schedule engaging and strategic content for social media, in line with my clients' objectives.
    -I collaborate in managing professional accounts (Instagram, LinkedIn), ensuring a consistent and effective digital presence.
    -I work with multidisciplinary teams to develop content strategies, coordinate marketing campaigns, and enhance brand visibility.
    Digital Communication Social Networks Branding & Identity Content Creation
  • Événements
    Events Assistant – Hostess, Waitress, Entertainer
    January 2022 - November 2024 (2 years and 10 months)
    Buenos Aires, Argentina
    -Preparation, service, and cleaning during events (weddings, parties, fairs)
    -Welcoming guests and managing a glitter stand
    -Creating a warm and festive atmosphere
    -Responsiveness and versatility in a fast-paced environment
    Customer Service
  • Studio De Danse
    Caribbean Dance Instructor
    March 2018 - November 2024 (6 years and 8 months)
    Buenos Aires, Argentina
    Leading dynamic classes for beginners and intermediates
    -Creating simple choreographies and a friendly atmosphere
    -Adapting teaching methods according to age and skill level of participants
    -Ability to motivate, guide, and work in a group

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Education

  • Microsoft Certified: Power BI Data Analyst Associate E-Commerce and Commercial Management Generative AI
    Microsoft Certified: Power BI Data Analyst Associate Comercio electrónico E-Commerce y gestión comercial IA Generativa

Skill set

Categories