Freelancer profile translated to English.
Back to original languageAbout Eleonora
Registered nurse since 2016, I have developed strong expertise in human relations, active listening, and personalized support throughout my career.
Accustomed to quickly establishing a relationship of trust, identifying the needs of my interlocutors, and supporting them in their decision-making, I now put these skills to the service of companies wishing to improve their customer relations, their commercial support, or their loyalty.
My experience in demanding environments has allowed me to develop rigor, adaptability, empathy, and excellent communication skills.
I can be involved in missions related to customer relations, prospect qualification, closing, customer follow-up, personalized support, premium customer support, or customer journey coordination.
French
Native or bilingual
Italian
Conversational
Remote only
Primarily works remotely
Experience
- Centre Hospitalier d'Arcachon,State Registered NurseJanuary 2023 - Today (3 years and 7 months)Gironde, FranceNurse in the endoscopy unit
- Welcoming, supporting, and informing patients throughout their care journey.
- Establishing trust quickly in an often anxiety-provoking context.
- Coordinating between different professionals to ensure optimal care.
- Simultaneously managing multiple priorities with rigor and a sense of organization.
- Clear and pedagogical communication with patients and their relatives.
- Vacations infirmièresState Registered NurseNovember 2017 - March 2020 (2 years and 4 months)Gironde, FranceTemporary nursing positions
- Working in various establishments and services with a capacity for rapid adaptation.
- Efficiently taking on new roles in unfamiliar environments.
- Developing great autonomy, flexibility, and responsiveness.
- Clinique d'ArcachonSubstitute NurseApril 2020 - December 2022 (2 years and 8 months)La Teste-de-Buch, FranceOutpatient nurse
- Welcoming, preparing, and supporting patients throughout their day surgery journey.
- Pre- and post-operative clinical assessment to ensure the safety and quality of care.
- Informing, educating, and supporting patients and their relatives before and after the procedure.
- Coordinating with medical, paramedical, and administrative teams to ensure a smooth patient journey.
- Simultaneously managing a large volume of patients in an environment requiring responsiveness, rigor, and organizational skills.
- Adapting communication to the needs and understanding level of each patient to promote adherence to treatment and satisfaction.
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Education
- ACR TrainingCentre Hospitalier d'Arcachon2024Formation ACR
- Interventional Endoscopy TrainingCHU Haut Lévèque2023Formation à l'endoscopie interventionnelle
Skill set
Categories
- Other