About Effibé Ange Patricia
- Customer support and email management (FR/EN) Virtual assistance (scheduling, data entry, online research, etc.)
- E-commerce management (Shopify, order tracking, customer service) Data annotation and evaluation (AI, chatbots, content moderation)
- Content and social media creation (Instagram, Facebook, TikTok): Canva designs, captions, product descriptions, TikTok ideas
- Mystery shopping services: customer service audits, user experience evaluations, online store and app testing
- Proactive freelancer with solid experience in various digital tasks.
- Efficient, flexible, and reliable in remote collaboration.
- Multitasking skills and attention to detail.
- A native French speaker, I am fluent in professional English.
- I am and remain very versatile, with a real ability to quickly learn new skills. I am often recognized for my ability to adapt to different roles.
French
Native or bilingual
English
Fluent
Experience
- upworkFreelancerJanuary 2023 - Today (3 years and 4 months)Hello 👋 I am an independent freelancer based in Europe and I have over 3 years of experience in virtual assistance, customer support, data evaluation, AI training, content creation, mystery shopping, etc. Reliable, organized, and versatile, I help companies save time and improve customer satisfaction by managing both administrative and digital tasks. Services offered: Customer support and email management (FR/EN) Virtual assistance (scheduling, data entry, online research, etc.) E-commerce management (Shopify, order tracking, customer service) Data annotation and evaluation (AI, chatbots, content moderation) Content and social media creation (Instagram, Facebook, TikTok): Canva designs, captions, product descriptions, TikTok ideas Mystery shopping services: customer service audits, user experience evaluations, online store and app testing Why work with me: Proactive freelancer with solid experience in various digital tasks. Efficient, flexible, and reliable in remote collaboration. Multitasking skills and attention to detail. A native French speaker, I am fluent in professional English.
- GrowdgenFreelancer AppenDecember 2021 - Today (4 years and 5 months)Hello 👋I am an independent freelancer based in France and I have over 3 years of experience in virtual assistance, customer support, data evaluation, AI training, content creation, mystery shopping, etc.Reliable, organized, and versatile, I help companies save time and improve customer satisfaction by managing both administrative and digital tasks.Services offered:Customer support and email management (FR/EN) Virtual assistance (scheduling, data entry, online research, etc.)E-commerce management (Shopify, order tracking, customer service)Data annotation and evaluation (AI, chatbots, content moderation)Content and social media creation (Instagram, Facebook, TikTok): Canva designs, captions, product descriptions, TikTok ideas Mystery shopping services: customer service audits, user experience evaluations, online store and app testingWhy work with me: Proactive freelancer with solid experience in various digital tasks.Efficient, flexible, and reliable in remote collaboration. Multitasking skills and attention to detail.A native French speaker, I am fluent in professional English.
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Education
- Bachelor's degree in LawUniversité Allassane Ouattara2021Formation centrée sur les principes du droit civil et commercial : contrats, responsabilité civile, droit des biens, droit de la famille et droit des sociétés. Acquisition de compétences en analyse juridique, rédaction d’actes et compréhension des mécanismes du système judiciaire
- Bachelor's degree in Human Resources ManagementEAFC Namur-Cadets2025Formation axée sur la gestion administrative et stratégique du personnel : recrutement et sélection, paie et législation sociale, développement des compétences, communication interne et gestion des conflits. Compréhension des enjeux organisationnels et mise en pratique via projets et stages en entreprise
Certifications
- Certificate of Proficiency in Office SuiteVirtual University of Abidjan2018
- HR Assistant Professional CertificationCMA of Paris2022