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Description

Need things to move quickly and efficiently?

I take your files, organize them, clarify them, and move them forward without wasting time.

25 years of experience in management and administration: efficiency, responsiveness, and zero stress for you.

You entrust me, I execute.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Thémélia
Executive Assistant / Communication / Quality Manager / Sales Assistant
July 2017 - Today (8 years and 11 months)
Albi, France
Since 2017: Executive Assistant
Organization of schedules and travel
Preparation and follow-up of meetings (agenda, minutes)
Management of incoming and outgoing mail
Drafting of letters, reports, and presentations
Organization, quorum monitoring, and drafting of documents for Board of Directors and General Assembly
Order tracking
Telephone and physical reception of visitors
Event organization (staff day, trade show...)
Document management (digital and archiving)
Since 2018: Communications Manager
Management of LinkedIn accounts and post writing:
Creation of visual content using Canva, respecting the graphic charter
Monitoring and planning: tracking news and scheduling posts in direct collaboration with project managers and management to highlight actions, events, and expertise
Performance monitoring: observing engagement and adjusting content as needed
Autonomy, reliability, and versatility
Since late 2018: Quality Manager
Implementation, monitoring, and improvement of the ISO 9001 quality standard framework
Document writing and updating: instructions, templates...
Organization of internal and external audits, response to non-conformities, corrective action tracking
Team awareness and training
Identification, analysis, tracking, and integration of improvement actions
Customer complaint and satisfaction monitoring
Since 2022: Sales Assistant
Preparation, entry, and sending of contracts
Follow-up of customer feedback and reminders in coordination with the Development Director
Administrative assembly of tender responses
Submission of complete files on dedicated platforms (dematerialization, deadline adherence)
Coordination with internal teams to ensure the conformity of transmitted elements
Preparation and updating of CVs for all employees
Organization and prioritization Document writing and formatting Customer complaint and satisfaction management Proficiency in office tools Versatility, adaptability, and autonomy
TRIVIUM CABINET D'AVOCATS
Legal Assistant
July 2013 - July 2017 (4 years)
Albi, France
Respect for clients, colleagues, and institutions
File, schedule, and priority management
Incoming/outgoing mail management
Telephone switchboard management
Monitoring and updating of case files, compliance with legal deadlines
Confidentiality of cases and exchanges
Invoice management, customer reminders, and payment collection
Management of company accounting in conjunction with an accounting firm
Daily management in the absence of the associate lawyer 15 days a month
Proficiency in office tools, RPVA, management software
Ability to adapt to emergencies and unforeseen events
Autonomy, reliability, and versatility
Versatility, adaptability, and autonomy Schedule and hearing management Legal document drafting Client file follow-up RPVA management
AMC & ASSOCIES
Executive Assistant
July 2012 - July 2013 (1 year)
Rodez, France
Schedule management
Administrative management with file tracking, letter drafting, meeting and material preparation
Confidentiality guaranteed on sensitive topics and internal exchanges
Proficiency in office tools: Excel, Word, PowerPoint, internal management software
Ability to anticipate needs, manage emergencies, and reduce executives' workload
Interpersonal skills: reception, daily listening
Reliability, autonomy, and versatility
Schedule management Customer complaint management Document writing and formatting Proficiency in office tools Filing and archiving

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Workplace First Aid Certified
Prévaction81
2025
Sauveteur Secouriste duTravail
BTS Executive Assistant (work-study program)
ISIFA PLUS VALUES CFA
2001
BTS Assistante de Direction en alternance

Office Manager

Edwige De Pina

Executive Assistant

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