Eduardo C.

➔ Coordination of the monitoring team.

Coordination, support, and training tasks for the monitoring team members. Evaluation of work plans and performance. Task supervision.

➔ Evaluation and planning tasks for server updates and migrations at ADIF.

Evaluation of the IT environment at ADIF to plan and execute required updates on servers and monitoring equipment. Evaluation and preparation of documentation to define requirements and tasks for environment migrations.

➔ Planning and execution of backups for databases and configuration files.

Development of backup plans and scheduling for their execution. Automation of backup processes for configurations, collections, and plugins.

➔ Maintenance and supervision of monitoring databases.

Automation and maintenance tasks for MySQL, Oracle, Percona, and SAP databases.

➔ Server updates and maintenance.

Planning and execution of snapshots. Update and maintenance tasks for the various servers dedicated to monitoring (primarily CentOS, Red Hat, SUSE, Windows Server 2016).

➔ Incident management in the monitored environment.

Management, support, and resolution of incidents in the environment being monitored. Supervision of the operation of services and applications. Network and equipment supervision.

➔ Development and planning of integrations.

Development of integration tasks for the various applications used in the ADIF environment.

➔ Client environment evaluation tasks for monitoring tool deployment.

Technical meetings with clients to evaluate the environment and the course of action. Assessment of devices and networks to be monitored. Planning and execution of proof-of-concepts.

➔ Implementation of Pandora FMS monitoring software.

On-premise or cloud service installations, as required, with specific configurations requested by the client. Environment migrations. Definition of workgroups and user access to the tool, sometimes importing structure from OpenLDAP or Active Directory.

Execution of network discovery tasks for the networks to be monitored. Definition of alerts and thresholds with associated automated actions. Log analysis for response automation.

➔ Scripting and integrations in specialized environments.

Development of integration scripts, primarily in bash, perl, and python. Configuration of plugins to obtain specific metrics and definition of alerts.

➔ Linux and Windows Systems Administration.

During the product evaluation phase, maintenance and administration of both the Pandora FMS installation server and the required equipment are carried out to ensure correct operation and data collection. Scheduling of backups and automation of processes according to client requirements.

➔ Bug fixing.

Assignment and resolution of development tickets via Gitlab to fix issues in the tool. The most used programming languages were PHP, python, and perl.

➔ QA.

Quality control tasks during the testing period for new product releases. Working with Docker. Automation tasks with proprietary methodology. Testing of custom integrations in test environments and controlled client environments.

➔ Management, maintenance, and configuration of equipment and networks for individuals and NGOs

On-demand work to continue the tasks previously performed at Fundación Habitáfrica and for individuals. These tasks included equipment inventory, VPN maintenance for inter-office connections, and maintenance and configuration of workstations and servers, focusing on Linux systems for servers and Windows for employee and expatriate workstations. User management and control.