Eduard Bauer

I support companies and public institutions in the successful implementation of IT projects as well as in professional user support. With my experience in the administration of Microsoft 365, Active Directory, and Windows environments, I offer both technical expertise and organizational competence.

In recent years, I have managed and supported several large-scale rollout projects, including the introduction of Windows 11 / Microsoft 365 for approximately 1,000 workstations within an authority with highly specialized peripherals such as biometric stations, document scanners, and EC-cash systems. My responsibilities included project planning, process control, quality assurance, communication with site managers, and interface management between internal departments and external IT service providers.

Furthermore, I have extensive experience in first and second-level support: from setting up and managing user accounts, roles, and groups, to managing permissions and access, and troubleshooting and service desk processes. The administration of hardware, software deployment, printer access, and mobile device management are also part of my area of expertise.

I combine technical expertise with structured project management and clear communication. This ensures that IT projects are implemented on time, smoothly, and with high quality – from supporting individual users to managing complex rollouts.