Freelancer profile translated to English.

Description

Dedicated and customer-oriented professional with a strong background in managing customer relationships and meeting their needs. Possessing excellent communication and active listening skills, I am committed to providing superior service and creating positive experiences for every client.

Welcoming and handling customer requests with professionalism and courtesy

Effective problem-solving and complaint management

Personalized advice tailored to each client's specific needs

Proficiency in CRM tools and customer relationship management systems

Excellent oral and written communication skills

Team spirit and ability to work in a dynamic environment

Results-oriented and focused on achieving customer satisfaction goals

I place the customer at the heart of my priorities, adopting an empathetic and proactive approach to understand and anticipate their expectations. My goal is to build lasting relationships based on trust and loyalty.

Industry field of expertise

Languages

English
Native or bilingual
French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

ELC (Evangelical Layman's Church)
Script Translator
December 2024 - Today (1 year and 6 months)
Translation of scripts and documents from English to French, cultural and linguistic adaptation of religious and educational content, collaboration with the pastoral team to ensure the quality and accuracy of translations.
Dubbing Video Editing Audio Editing Image Editing Graphic Design
Biopharma
Sales Representative
June 2024 - February 2025 (8 months)
Promotion and sale of pharmaceutical products, development of professional clientele, order tracking and customer relations, achievement of sales targets and participation in product training.
Sara Group
Graphic Designer Printer
October 2023 - April 2024 (6 months)
Design and production of posters, management of digital printing projects, collaboration with clients to develop creative and professional visual solutions.